CVS has all the makings of a great workplace if the attitude at the top doesn't kill morale at the bottom. - Pharmacy Technician CVS Health Employee Review

3.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Working at CVS, on the store level at least, can very much go either way. If you find yourself in store with decent management and good coworkers, it has the potential to be a great experience. CVS can offer a flexible schedule, laid back working environment, the opportunity to make wonderful personal connections with both coworkers and a bevy of customers, and if you're interested, you can learn a whole lot about pharmaceuticals.

Cons

The biggest problems you run into at CVS are usually caused by corporate. Initiatives are handed down to the store level, and despite apparently being successful in pilot stores, they frequently just aren't practical. Also, possibly the most discouraging thing about working at CVS is that if/when a customer takes issue with a policy and you stand firm, there will always be someone higher up willing to break the policy and make you look foolish in the name of customer service.

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5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, great people, nice pay

Cons

Too much remote people overall

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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