Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at CAA Club Group?

89% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Travel Consultant (11) , Manager (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 41 reviews)); "Great people to work with" ((in 40 reviews)); "Work from home, great manager" ((in 34 reviews)); "Work life balance is good" ((in 19 reviews)); "life balance great culture" ((in 11 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"low pay and alot of work" ((in 17 reviews)); "Over worked and poor management" ((in 17 reviews)); "Long hours and shifts." ((in 13 reviews)); "Managers are also biased and play favorites at times." ((in 12 reviews)); "Low salary and to much calls" ((in 11 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

4.2

89% would recommend to a friend

(426 total reviews)

Jay Woo

85% approve of CEO

87% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.1

Work/Life balance

4.0

Compensation and benefits

3.8

Senior management

3.7

Career opportunities

CAA Club Group has an employee rating of 4.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

426 reviews

5.0

Dec 14, 2024

Adjuster

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Benefits and leadership are amazing.

Cons

0 cons to this company

3.0

Nov 18, 2024

Salary Review

Learning and development specialist

Recommend

CEO approval

Business Outlook

Pros

Fair pay for experience and supportive team members.

Cons

Unorganized for life cycle of training.

1.0

Nov 14, 2024

They will cut your bonuses the CEO to have a bigger cheque

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

CAA makes their money from the insurance side. The other sides of the company (travel, membership, local stores and products) lose money every single year. Insurance is what keeps this company so wealthy. Taking away the bonus structure from the only department that works will ruin this company. We are so far underpaid. Their shift states “8am-8pm” online however you WILL stay until 10:30pm some nights because they do not close the call centre on time.

Cons

Everything is a con. There is nothing positive about working here except it looking good on a resume. They are about to lose their best employees to this wage cut.

Viewing 172 - 174 of 426 Reviews

Jobs at CAA Club Group

Membership Administrator

Billing and Invoice Analyst

IT Security Coordinator

Environmental Services Associate