Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

87% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Travel Consultant (11) , Manager (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 42 reviews)); "Great people you work with" ((in 35 reviews)); "Work life balance is good" ((in 20 reviews)); "Good culture" ((in 14 reviews)); "great training & programs" ((in 13 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Over worked and poor management" ((in 19 reviews)); "low pay and alot of work" ((in 17 reviews)); "Managers are always back stabbing, gossiping, and bad mouthing one another and this kind of treatment trickle down to the employees." ((in 12 reviews)); "Low salary and to much calls" ((in 12 reviews)); "Long hours and shifts." ((in 12 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

Skip to content Skip to footer

Notifications

CAA Club Group

CAA Club Group reviews

4.1

87% would recommend to a friend

(426 total reviews)

Jay Woo

91% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

CAA Club Group has an employee rating of 4.1 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

426 reviews

1.0

Jan 17, 2023

3 years of hell

Call taker

Recommend

CEO approval

Business Outlook

Pros

Work from home, great coworkers, good benefits

Cons

Sco and mb are same company, Manitoba staff do not get the same perks and pay raises as south central Ontario staff, of course the job is stressful but no support from management at all, demanding and forcing staff to work overtime (including adding on to schedules without discussion of staff) regularly changing schedules without staff agreeing to changes. Severely understaffed!!!! (wish I could make this in bold)

1.0

Jan 11, 2023

Terrible Management

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

The ideals of CAA are amazing and if management wasn't so bad you could feel good about helping others. Fantastic product, membership is worth every penny. Working from home is amazing.

Cons

SCO and MB owned by the same people and Manitoba employees do not have the same benefits or pay. Management is abusive to staff, will give preferential treatment to those in their clique and will demand you work overtime but forget to send it to payroll. Dispatch managers will fabricate performance issues to other departments to keep employees from leaving their department.

3.0

Jan 6, 2023

Not great for work life balance or promotion

Team advisor

Recommend

CEO approval

Business Outlook

Pros

Secure job, great colleagues, interesting work

Cons

No work Life balance and management do not care if you work every weekend, no promotion unless you fit in, low pay

Viewing 139 - 141 of 426 Reviews

Jobs at CAA Club Group

Membership Administrator

Desktop Support Analyst

Business Systems Analyst