Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

87% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Travel Consultant (11) , Manager (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 42 reviews)); "Great people you work with" ((in 35 reviews)); "Work life balance is good" ((in 20 reviews)); "Good culture" ((in 14 reviews)); "great training & programs" ((in 13 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Over worked and poor management" ((in 19 reviews)); "low pay and alot of work" ((in 17 reviews)); "Managers are always back stabbing, gossiping, and bad mouthing one another and this kind of treatment trickle down to the employees." ((in 12 reviews)); "Low salary and to much calls" ((in 12 reviews)); "Long hours and shifts." ((in 12 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

4.1

87% would recommend to a friend

(426 total reviews)

Jay Woo

91% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

CAA Club Group has an employee rating of 4.1 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

426 reviews

5.0

Apr 13, 2023

Safe and stable company

Insurance adjuster

Recommend

CEO approval

Business Outlook

Pros

Good mentorship, attentive team leaders

Cons

Slow rate of growth compared to other companies

4.0

Apr 10, 2023

great place to work

Roadside assistance

Recommend

CEO approval

Business Outlook

Pros

Management is very friendly and approachable, the work from home environment is amazing and the company provided a seamless transition into this lifestyle. Good benefit package as well, I'm very happy within the company.

Cons

Stressful conversations with caa members in negative and unsafe situations can add up over the weeks, and you need to be able to handle emotion very well. Emotional labour with upset members is an inevitability in this position.

4.0

Mar 23, 2023

work life balance

Manager

Recommend

CEO approval

Business Outlook

Pros

excellent culture, good work life balance and flexibility of work hours

Cons

vertical growth is limited due to structure.

Viewing 130 - 132 of 426 Reviews

Jobs at CAA Club Group

Membership Administrator

Desktop Support Analyst

Business Systems Analyst