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      CAA Club Group

      Engaged Employer

      CAA Club Group reviews

      4.1

      87% would recommend to a friend

      (426 total reviews)

      Jay Woo

      91% approve of CEO

      85% positive business outlook

      Ratings by category

      4.5

      Diversity & inclusion

      4.3

      Culture & values

      4.2

      Work/Life balance

      4.0

      Senior management

      4.0

      Compensation and benefits

      3.9

      Career opportunities

      CAA Club Group has an employee rating of 4.1 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      426 reviews
      1.0
      Apr 27, 2013

      Excellent Canadian brand with really poor senior leaders

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The opportunity to work for a membership organization with some great people throughout management and the front line teams, opportunity to re-build antiquated systems and processes.

      Cons

      Corporate culture is quite negative, senior leaders are untrustworthy and self serving. Very hierarchical environment where no-one in the executive team holds themselves accountable, they just pick a scapegoat.

      5.0
      Nov 1, 2012

      A great company to work for

      Member care counsellor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked in the call center, and believe me I have worked in at least 8 or 9 of them. In the beginning I was astonished to see people that had been there for 20-25 years. That shows how much people enjoy their jobs it had a very low turnover rate. The people there the agents are the best like family a great people to work with. The company has changed, which is expected become more business oriented... finance driven, but I still feel it was one of the best call centers I had the opportunity to work for.

      Cons

      The only con would be that you have to have a flexible schedule until you put in your time expect to work the later shifts. There sometimes can be favortism as with all work environments. Very little room for promotion, maybe a couple of lateral promotions but that's about it.

      Viewing 85 - 87 of 426 Reviews
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      ReviewsCAA Club Group reviews

      Glassdoor has 500 CAA Club Group reviews submitted anonymously by CAA Club Group employees. Read employee reviews and ratings on Glassdoor to decide if CAA Club Group is right for you.