Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

87% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Travel Consultant (11) , Manager (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 41 reviews)); "Great people to work with" ((in 37 reviews)); "Work from home is good" ((in 32 reviews)); "Great work life balance" ((in 20 reviews)); "Pay is decent" ((in 18 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Over worked and poor management" ((in 17 reviews)); "Low salary and to much calls" ((in 13 reviews)); "Managers are always back stabbing, gossiping, and bad mouthing one another and this kind of treatment trickle down to the employees." ((in 12 reviews)); "Long hours and shifts." ((in 12 reviews)); "Upper management does not care about anyone's mental health." ((in 7 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

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4.1

87% would recommend to a friend

(426 total reviews)

Jay Woo

91% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

CAA Club Group has an employee rating of 4.1 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

426 reviews

1.0

Dec 9, 2023

Truly awful

Insurance service agent

Recommend

CEO approval

Business Outlook

Pros

Nothing good about this company.

Cons

-Poverty wages for customer service agents -Supervisors are on a power trip, they don’t care about you or how to help you improve. They gaslight you and bully you. They have absolutely no understanding or compassion. -Impossible standards that you’re expected to meet, zero room for mistakes or you’re penalized -constantly micro managed and spied on -very unsustainable job, zero work life balance. Your mental health will deteriorate unless you’re a robot which is what they want you to be.

2.0

Nov 21, 2018

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Will hire with little dispatching experience

Cons

Pay is on the lower end, rotating schedule based on seniority, few resources to perform job adequately

2.0

Aug 22, 2018

Used to be a great place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and pay for position

Cons

Management puts money over member safety

Viewing 40 - 42 of 426 Reviews

Jobs at CAA Club Group

Member Services Consultant

Environmental Services Associate

Desktop Support Analyst

Inbound Sales Advisor