Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

87% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Manager (10) , Travel Consultant (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 43 reviews)); "Great people you work with" ((in 39 reviews)); "Mainly work from home is the best thing about this company." ((in 31 reviews)); "Pay is decent" ((in 19 reviews)); "Excellent work life balance." ((in 16 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Over worked and poor management" ((in 16 reviews)); "Low salary and to much calls" ((in 14 reviews)); "Long hours and shifts." ((in 14 reviews)); "Managers are always back stabbing, gossiping, and bad mouthing one another and this kind of treatment trickle down to the employees." ((in 13 reviews)); "Upper management does not care about anyone's mental health." ((in 7 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

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4.1

87% would recommend to a friend

(425 total reviews)

Jay Woo

91% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

CAA Club Group has an employee rating of 4.1 out of 5 stars, based on 425 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

425 reviews

4.0

Oct 20, 2014

steady job

Adviser

Recommend

CEO approval

Business Outlook

Pros

-good steady company with diverse range of revenue source -opportunity for lateral progression -decent salary and benefit

Cons

-limited personal development scope -short staffed and heavy workload -more support function then forntline workers

3.0

Jun 23, 2014

Growing Pains at CAA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good cafeteria. Great organization for employee events during the holiday season, charity events, etc. It is a well known brand and one to be proud to work for. Depending on the line of business and senior manager, there may be room for personal and professional growth. Overall, the atmosphere is friendly.

Cons

The corporate culture has become much more aggressive. Some departments are coasting under the radar and everyone is in a good mood but other departments are under lots of pressure. Wedges are being placed between members of the senior leadership that do not serve the company very well in the long run.

1.0

May 8, 2014

Senior leadership operates in silos to the detriment of moving organization forward

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People generally really do care about putting Members first. Work-life balance is good and if you're looking to coast, this is the place.

Cons

Senior leadership and lines of businesses work in silos, despite lip service to the contrary, and to the detriment of moving projects that cross multiple LOBs forward. There is no career pathing, and management generally lacks people and conflict management skills. Infrastructure is antiquated relying on manual transaction processing resulting in poor data integrity.

Viewing 409 - 411 of 425 Reviews

Jobs at CAA Club Group

Member Services Consultant

Environmental Services Associate

Desktop Support Analyst

Inbound Sales Advisor