Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

89% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.1 out of 5 for work life balance, 4.3 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Travel Consultant (11) , Manager (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 46 reviews)); "Great people to work with" ((in 39 reviews)); "Work from home, coworkers are amazing, most members are great, the product is amazing" ((in 34 reviews)); "Work life balance is good" ((in 19 reviews)); "Great management and helpful co" ((in 18 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Managers are always back stabbing, gossiping, and bad mouthing one another and this kind of treatment trickle down to the employees." ((in 13 reviews)); "Long hours and shifts." ((in 13 reviews)); "salary being offered is significantly lower than the average salary typically earned by individuals in Ontario." ((in 12 reviews)); "Upper management does not care about anyone's mental health." ((in 7 reviews)); "Supervisors avoid taking customer calls when requested and delegate them to employees." ((in 4 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

4.2

89% would recommend to a friend

(426 total reviews)

Jay Woo

85% approve of CEO

87% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.1

Work/Life balance

4.0

Compensation and benefits

3.8

Senior management

3.7

Career opportunities

CAA Club Group has an employee rating of 4.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

426 reviews

1.0

Aug 18, 2020

Job sucks, pay sucks, management is the worst

Analyst

Recommend

CEO approval

Business Outlook

Pros

Insurance and free CAA membership

Cons

Nothing I can think of. They fired all the good people and upper management knows nothing but the praise themselves and shine shoes. The CEO praise himself every time he speaks (his childhood memory, his charity, how he saved the company and so many more)

4.0

Jun 15, 2020

CAA is the place where you can learn to cope with pressure and get rewarded for working within the policy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Your opinion will be considered and good health coverage

Cons

Not much of a growth

4.0

Apr 7, 2020

Good company to work for

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

benefits, commission, free snacks, and several activities outside of work available

Cons

tough on staff, not understanding of mental health

Viewing 361 - 363 of 426 Reviews

Jobs at CAA Club Group

Membership Administrator

Billing and Invoice Analyst

Environmental Services Associate

Application Support Analyst

IT Security Coordinator