Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

87% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Travel Consultant (11) , Manager (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 40 reviews)); "Great people to work with" ((in 39 reviews)); "Mainly work from home is the best thing about this company." ((in 34 reviews)); "Work life balance is good" ((in 19 reviews)); "Pay is decent" ((in 18 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Over worked and poor management" ((in 18 reviews)); "Long hours and shifts." ((in 14 reviews)); "Managers are also biased and play favorites at times." ((in 13 reviews)); "Low salary and to much calls" ((in 13 reviews)); "Management is biased, upper management is completely out of touch, they push for mental health wellness but the employees in the most stressful positions aren't given any support for their wellness, they will threaten to fire you on a regular basis" ((in 8 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

4.1

87% would recommend to a friend

(426 total reviews)

Jay Woo

91% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

CAA Club Group has an employee rating of 4.1 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

426 reviews

1.0

Nov 4, 2017

Never in the loop

Ers agent

Recommend

CEO approval

Business Outlook

Pros

Work from home with tons of overtime if you want it.

Cons

Never kept in the loop, never trained efficiently,never encouraged or part of a team. Demoralised when asked questions pertinent to do the job.

1.0

Nov 3, 2017

Insurance leadership has no concept of resource management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people at the associate level and the management level, for the most part, are great individuals and hard working. Retirement pension plans, both the new and old are quite generous. An on site cafeteria for when you don't bring a lunch.

Cons

The leadership at the insurance companies, and especially the travel insurance company, have no concept of the required resources to complete the slate of projects in plan. Some departments are so under staffed that their employees are working 60 hour weeks constantly and still are having a difficult time keeping up. And, they don't receive overtime pay either. Leadership just expects the work to be completed with no regard to what the impact of piling on more projects is doing. Career advancement opportunities are few and far between. That is of course unless you are tight with the president of insurance. He will ensure his friends get promoted while ignoring those that are being piled on with the work and actually running the business. I would avoid working at the travel insurance company. You will see little career advancement and will be expected to work excessive hours. The home and automobile insurance company is not that much better. You would also expect there would be defined roles and responsibilities. Think again.

5.0

Oct 31, 2017

Like it

Technical support

Recommend

CEO approval

Business Outlook

Pros

Love the environment and the people

Cons

dont lose your keys or you cant go anywhere

Viewing 337 - 339 of 426 Reviews

Jobs at CAA Club Group

Desktop Support Analyst

IT Security Coordinator

Member Services Consultant

Supervisor Membership Road Service

Manitoba

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