British Airways reviews

3.7

63% would recommend to a friend

(3,709 total reviews)
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Sean Doyle

78% approve of CEO

61% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,709 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Flight discount - although need to be there a while before you see this properly

Cons

Toxic environment in Finance No support Line managers refuse to have difficult conversations and leave it to their seniors

1.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Work, life balance Discounts Staff travel- when it works in your favour Part-66 licence modules training

Cons

The company demonstrated a profound lack of loyalty during the peak of the COVID-19 pandemic. In 2020, a poorly executed redundancy process left many of us without support and with a complete lack of empathy. It was clear there was no effort to help employees stay employed, while others who were less deserving were kept on or transferred to more secure locations. This was particularly frustrating as the company did not fully utilize government furlough schemes or voluntary redundancy, which many of us would have preferred. On top of this, the compensation was very poor. Employees on new contracts received less shift pay and fewer days of annual leave than those on older contracts, creating a clear disparity. The workplace culture was also a constant source of tension due to pervasive office politics. To make matters worse, the bonus scheme was consistently weak, even in years of huge profits, and there was no employee share option available. This left many feeling undervalued and unappreciated.

Viewing 199 - 201 of 3,709 Reviews

Glassdoor has 4,001 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.