Does British Airways pay their employees well?

According to anonymously submitted Glassdoor reviews, British Airways employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at British Airways. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at British Airways?

64% of British Airways employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated British Airways 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at British Airways?

Cabin Crew (762) , Customer Service Representative (139) , Mixed Fleet Cabin Crew (116) , Cabin Crew Member (100) , Customer Service Advisor (57) , Aircraft Mechanic (55) , Customer Service Agent (53) , Airline Pilot (49) , Flight Attendant (44) , Customer Service (40) , Project Manager (40) , Ground Operations Agent (35) , Manager (35) , Customer Service Manager (33) , Pilot (30)

What are the pros of working at British Airways according to real employee reviews?

"Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months" ((in 167 reviews)); "Great to travel and meet great people" ((in 162 reviews)); "Good benefits and discount travel" ((in 131 reviews)); "travel benefits are good for your self only" ((in 69 reviews)); "Fun and good staff to work with" ((in 58 reviews))

What are the cons of working at British Airways according to real employee reviews?

"Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised." ((in 241 reviews)); "Low pay and not looked after" ((in 208 reviews)); "Long hours and too many short turnarounds on longhaul destinations" ((in 155 reviews)); "low salary and hard to move up the ranks" ((in 90 reviews)); "There is no work life balance and the pay does not reflect the companies expectations." ((in 68 reviews))

What are employees saying about British Airways layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about British Airways layoffs and their outlook for job security at British Airways in 2026.

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British Airways

Part of International Airlines Group

British Airways reviews

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3.7

64% would recommend to a friend

(3,697 total reviews)

Sean Doyle

78% approve of CEO

60% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.7

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.4

Work/Life balance

3.1

Senior management

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Aug 4, 2015

BAs like an apple looks good from the outside, but from the inside it's rotten to the core with corruption and bullying

Aircraft mechanic

Recommend

CEO approval

Business Outlook

Pros

Staff travels OK, not great compared to other companies. Pays OK.

Cons

Bullying and harassment rife within BA, you can follow the grievance procedure, but managers cover each others backs, managers create witnesses to put you off going official , even when your in the right. Managers go out there way to be awkward so you withdraw your grievance for example ignoring emails, organising grievance meetings at rush hour on a Friday evening. Always asked by management to cut corners and break health and safety regulations for the mangers benefit, putting your life at risk.

3.0

Jul 16, 2015

BA

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global Company-Strong Brand-Talented Individuals-Strong Heritage-Terminal 5-Fleet-Customer Loyalty-Flight Benefits-Charity Work-Colleague Loyalty

Cons

Increasingly Tough Cost-Cutting methods-Calibration Methods-Bullying and Harrassment-Poor Performance Of Some Senior Managment- Departure Of Many Talented Colleagues

1.0

Jul 13, 2015

Awful company to work for

Cabin crew manager

Recommend

CEO approval

Business Outlook

Pros

Close colleagues, customers, very few pros as the atmosphere is toxic. Used to be a great company but not anymore.

Cons

Management politics, divided workforce, awful atmosphere, overworked under paid,

Viewing 61 - 63 of 3,697 Reviews

Jobs at British Airways

BA Cityflyer Direct Entry Captain

Buenos Aires

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