British Airways reviews

3.7

64% would recommend to a friend

(3,697 total reviews)
avatar

Sean Doyle

78% approve of CEO

60% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Feb 25, 2016
Recommend
CEO approval
Business Outlook

Pros

staff travel entitlement, not enough to stay though

Cons

Awful old British style of oppressive management, treating employees like robots/corporate drones. The emporer has no clothes indeed.

2.0
Sep 22, 2015

End of an Era

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great staff who generally want to do their best for the company. Waterside good place to work. Staff Travel.

Cons

Currently undertaking a mass offshore outsourcing of IT, Procurement, Finance and other functions based on a 'numbers game' with no regard to Quality. IAG driving cost reductions with no strong BA Senior Management to challenge. People are just a staff number and past dedication to the company counts for nothing. Distribution Curve pay scheme demoralising. Morale very low, BA is losing it's identity, end of an era.

3.0
Aug 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Good travel perks, flexible working (in some departments)

Cons

Continual cost cutting and outsourcing to India and Poland for IT, Procurement and finance is hitting hard. Good quality experienced staff leaving and being replaced with off shore IT contractors in India, reducing quality and impacting remaining staff morale - pays lip service to employee surveys and does the minimum to try to look as if the company cares.

Viewing 58 - 60 of 3,697 Reviews

Glassdoor has 3,989 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.