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      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

      3.7

      64% would recommend to a friend

      (3,697 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      60% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.4

      Work/Life balance

      3.1

      Senior management

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,697 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Sep 22, 2017

      Worst company EVER to work for...

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The uniform is cute

      Cons

      They lie about everything.. part time is working average 30hours a week not 21 as advertised.. 100% child UNfriendly company they push people to leave. So have a constant recruitment campaign. Pay for hours average out less than minimum wage for 18 year olds let alone an adult with a child or two. You are just a number the old staff have been shafted by BA so they hate the newbies and won't help you of needed.. they would let you cockett ip..

      2.0
      Jun 3, 2017

      A constant drive to the lowest common denominator

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight benefits (although increasingly these are being phased out for those in the back office). Pension (increasingly being eroded) Redundancy package (probably shortly to be reduced)

      Cons

      Hugely unsympathetic senior management team hell-bent on cutting costs and squeezing the last minute of work out of you. At my level, unrelenting travel, often at short notice, trying to manage under-resourced, demotivated teams across multiple locations. Very low morale. Almost no funding now for training or career development. A culture of 'plucking out' people, often completely inexperienced, for promotion on the basis of their perceived 'enthusiasm'. Nearshoring of jobs to lower cost areas - Poland and Spain. A bonus scheme largely based on factors that you have almost no influence over.

      Viewing 46 - 48 of 3,697 Reviews
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      Glassdoor has 3,989 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.