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Boston University

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Boston University reviews

4.2

81% would recommend to a friend

(3,691 total reviews)

Dr. Melissa L. Gilliam

91% approve of CEO

64% positive business outlook

Boston University has an employee rating of 4.2 out of 5 stars, based on 3,691 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Boston University employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jul 14, 2022

Don’t work here

Recommend
CEO approval
Business Outlook

Pros

Good work life balance before the pandemic

Cons

Glassdoor for BU There are so many reasons I can give you for why Boston university is a terrible place to work but for the sake of clarity and brevity, I’ve boiled it down to a few: 1. GENERAL DISREGARD FOR EMPLOYEES: BU doesn’t care about its employees, especially their health, safety, and well-being. In January 2020 at the height of the pandemic and before anyone was vaccinated, they demanded that all of their employees return to the office, and doubled down when challenged with concerns about things like very high COVID positivity rates in Boston at t he time. The only reason BU relented was because the governor put in additional restrictions due to the severity of the surge making in-office requirements infeasible. Among employees, it is generally accepted that, were they allowed to move forward with their in-office plan, many people would have gotten COVID and some would have died. 2. LACK OF INCLUSIVENESS & HOSTILE FOR ALL WHO ARENT STRAIGHT WHITE MEN: BU is a very patriarchical, hierarchical culture, and not a good place for BIPOC, women, or LGBTQIA+ people to work. They do things like create a trustees committee on diversity and inclusion, but then appoint two cis straight white men to chair it. By way of explanation, the chairs said they agreed to do it because white people had to take responsibility to educate themselves, very much missing the key difference between educating oneself and centering oneself. It should come as no surprise that no meaningful change came out of a group of people who failed to grasp the problematic nature of keeping historically marginalized persons out of positions of power. 3. VERY INFLEXIBLE HYBRID WORK POLICY: You can only work from home two days a week, you can never switch which days those are, you can only do so if your dean or senior vice president decides that they’re OK with anyone under their purview doing so (which means it isn’t available to a majority of people), and you’ll only be considered if you can prove that they can trust you enough to do your job remotely. It’s reasonable to ask why they would hire someone who could not be trusted to do their job, but BU operates on a baseline of mistrust of their employees. 4. LOW PAY & TERRIBLE BENEFITS: BU pays less than other universities in the area, and doesn’t start contributing to retirement plans until you’ve worked there two years (mid and late career professionals beware!), maternity and paternity leave policies are bare-bones (it was so bad that they recently had to improve it just to meet the minimum state requirements after a recent Massachusetts policy change), and unless you want dental students working on your teeth, your dental insurance will be terrible and expensive. Whatever they tell you, be wary. They won’t tell you any of the caveats to the things they claim to offer in your hiring process. Many people start their job and are shocked to learn during orientation that they won’t get an employee contribution to their 401(k) for two years, or that the hybrid work policy doesn’t apply to them because they are vice president or dean won’t allow remote work. It’s also common to be told one thing about maternity and paternity leave during your orientation or interview, and then find out that those so-called benefits are unavailable once you need them, or were significantly overstated. Ask as many and questions as you can and be as specific as possible so that you don’t end up in a bad situation.

1.0
Jan 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Overall, the University is a great place to work. Nice people, great benefits, down to earth, etc.

Cons

Do not enter a job with the Executive Leadership Center at SMG The department is run incredibly poorly and every staff member there is treated like dirt due to the terrible, terrible leadership. Everyone at the School, and a large part of the University, know about the issues this department faces but no one will do anything about it. In addition to many other factors, there is constant turnover in the department but apparently that is not enough of a sign that something must be done with the leadership.

3.0
Aug 9, 2023

Low pay, even lower morale

Recommend
CEO approval
Business Outlook

Pros

Benefits are okay, but really not even that good. Tuition remission is nice, but you're still going to have to pay a little bit, and it's hard to balance. The health insurance is really not that great. The students are the best part of this job, and it's frustrating when you desperately want to help them, but your superiors either do not care or understand.

Cons

First and foremost, management is wildly inconsistent. Some managers are great, but leave because they are undervalued, but the vast majority push all of their work onto their employees while taking the credit. Perhaps it's just my role (in the CFA Dean's Office) and my manager, but from what I hear from other employees (especially my age), it is not. I have worked here for 3.5+ years, consistently over-performed, and have not received the appreciation, compensation, or trust that is due. My boss takes the credit for my good work, and blames his shortcomings on me. I have no doubt he tells lies. Attempting to bring this to his boss was met only with gaslighting and hostility. Attempts to advance in the college were stymied, and hiring choices for the roles I went for were made that were detrimental to the college (i.e., they chose someone over me, for a director position that I have directly filled in for during two hiring processes, to favor someone who had been working their first 9-5 for less than six months, and subsequently, both their old role and their new role have crumbled as a result - all because my supervisor, very likely, did not want to lose me in my current role because she knows my boss could not do the job without me, and I bring much more to the table than the job description asks for (i.e., my experience in the college as a student, graphic design experience, etc.). I got my first decent raise after over 3.5 years working here, and am still horribly underpaid, struggling to support my fiance and myself. As we transitioned back to campus two summers ago, grace and understanding were preached as core values (i.e., understanding that some people would be dealing with intense trauma, lingering health anxiety, and just generally that some people would struggle more with the return than others, so there was a narrative that there would be understanding of this). This was not the case - at least, not for the two non-salaried workers in this office. All salaried staff had plenty of grace and flexibility, while my remote day was taken away the first week of October - after returning in the last week of August. Because I was "too depressed" - in other words, having too hard of a time managing my many, many neurodivergencies for the first time in two years. Grace and understanding? None at all. I've been treated as less than because my neurodivergencies are more visible, despite that not hindering my above-and-beyond work. I am consistently the one everyone in the office, and in fact the college, comes to when they need additional help, I have been the person to fill in for multiple different roles in times of turnover (which there has been a huge amount of - given the experiences I have detailed here, can you imagine why?), including, but not limited to, three administrative coordinators in the Dean's Office leaving, 1/3 of our graduate team, the SOT academic advisor, and the SOT director of admissions (twice). And yet, I remain underpaid and underappreciated. Hoping to be out of this role by September...

Viewing 4 - 6 of 3,691 Reviews

Glassdoor has 4,077 Boston University reviews submitted anonymously by Boston University employees. Read employee reviews and ratings on Glassdoor to decide if Boston University is right for you.