Booking.com reviews

4.1

80% would recommend to a friend

(7,582 total reviews)
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Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,582 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
5.0
Nov 16, 2012

Open and challenging environment

Recommend
CEO approval
Business Outlook

Pros

Booking.com is a fast paced and flat organization, there is little bureaucracy even though the company is fairly big now, we have an open floor plan. But mostly there is lots of opportunity for the company and employees to grow within it.

Cons

It can be chaotic at times, everything happens fast so you will have to be vigilant and flexible to go with the changes in the market and the company. That could actually also go in Pro, depends on what you like.

3.0
Nov 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Great company at first when it started in the US. The firm believed in customer services and establishing a relationship with clients. However, things changed fast. Booking.com offers good opportunities to self-starters that want to grow in the hospitality industry and make good connections. I made lifelong friends at this job.

Cons

Low salary and poor bonus for Account Managers plus the company brought in many European managers who belived in micro management. They wanted to change the office culture. Here is a wake up call - business is done differently in the US. Please allow your team to succeed on their own. As I mentioned above another issue is their customer service. It went down the drain. Top Management is not experienced or professional.

4.0
Nov 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Great work environment and morale, good company standards, lots of travel and relocation opportunities, fun team atmosphere

Cons

Not a large variety of work to do, work was slow at the beginning of the quarter, pay could have been higher

Viewing 7555 - 7557 of 7,582 Reviews

Glassdoor has 9,124 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.