Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (725) , Customer Service Representative (492) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (176) , Customer Service (160) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 626 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 595 reviews)); "Great colleagues and a company that strives to keep the satisfaction of employees" ((in 523 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 521 reviews)); "Good salary and bonuses according to the local job market(which is very bad)" ((in 361 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 480 reviews)); "Bad managers are very bad" ((in 252 reviews)); "Lack of company vision and poor leadership" ((in 105 reviews)); "No career opportunities in Zagreb" ((in 69 reviews)); "• Blatant Favoritism within the office" ((in 62 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

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Booking.com

Part of Booking Holdings

Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)

Glenn Fogel

71% approve of CEO

68% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.5

Senior management

3.5

Career opportunities

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Sep 29, 2013

A land of make-believe with inexperienced managers who award the brown nosers and true talent is viewed as a threat

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

- Good entry position if looking for a way into the industry. - Can advance fairly quickly if you focus your time on making friends in the company and attending booze sessions with your boss. - Paid trips to Amsterdam and other parts of the world and country.

Cons

- Very low morale - Not a good place to work if you have a family, or want one - Not judged on your merit, but on who you're friends with. - Senior management inexperienced - Everything is in beta test mode always (throw everything to the wall and see what sticks) - Low pay compared to competitors - Too much focus on office gossip and industry gossip - Closer to a clubhouse atmosphere than a professional corporation

2.0

Sep 26, 2013

All very fake and unpromising

Customer care

Recommend

CEO approval

Business Outlook

Pros

It is the right place for students and young people to work while looking for something better. The parties are great and very well organized.

Cons

The environment resembles to a spider's web: you are caught no matte what but if you are in the good graces of the spider you will be spared and maybe promoted. Your skills and experience are not that important, the closer you're to the managers more chances you have to be succeeded. Internal applications' processes are a joke to keep the appearances, the internal developmental growth only exists in the paper. The road to growth is only dependent on the connections and the activities meant for 'team building' are just to comply with the agenda. All very fake.

2.0

Sep 20, 2013

Boring

Account manager

Recommend

CEO approval

Business Outlook

Pros

Bring a lot of revenue for the partners, make the Account Manager job easy

Cons

Atmosphere too heavy, Managers not cabaple

Viewing 7501 - 7503 of 7,592 Reviews

Jobs at Booking.com

Product Manager - BDX IAM

Account Executive - San Francisco