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      Beyond, Inc.

      Is this your company?

      Beyond, Inc. reviews

      2.6

      24% would recommend to a friend

      (1,179 total reviews)
      avatar

      Marcus Lemonis

      2% approve of CEO

      17% positive business outlook

      Ratings by category

      3.1

      Diversity & inclusion

      3.0

      Work/Life balance

      2.7

      Compensation and benefits

      2.6

      Culture & values

      2.5

      Career opportunities

      2.1

      Senior management

      Beyond, Inc. has an employee rating of 2.6 out of 5 stars, based on 1,179 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Beyond, Inc. employee rating is 26% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jun 27, 2022

      Don't Expect Tenure to be a good thing in this company.

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Since Covid sent all CS workers home in 2020 I have no Pros due to loss of community.

      Cons

      Management digs them selves into holes that agents are expected to dig them out of without any real plan of how this will be done. Micromanagement is really bad here especially if you are viewed as a "high paid" employee, you should always expect to be on the chopping block. They will create lies about why you were let go and claim that they have had all effective corrective conversations with you but not work to help correct any shortfalls until they have already decided to let you go. Don't expect them to be clear and open about any potential changes or expectations because that would be more work added to the already exhausted supervisory team.

      1.0
      Jun 26, 2022

      DON’T DO IT

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depends on if you work in the Corporate or Customer Service, because they are deeply divided. Jonathan J. is completely responsible for this, for dividing the company in two. The haves and the have nots. he uses all the right buzz words to excess to show that he is “with it.” In Customer Service you will never see the people who are in charge of Customer Service, They just send down the orders through pipe line and if you have any questions the response is “because they said so” You every move and breathe is monitored and they never stop riding you. The President is an elitist and has no time or interest in Customer Service, at the 10 year anniversary, he spent all of 10 minutes with us and then he was gone and left us alone and then everyone left. He gave us NOTHING of himself or his time.

      Cons

      They lie and put their own spin on everything, regardless of the circumstances. It’s always the same people moving up, you will be used and abused and then fired. Saw it happen more than once. IM’ed a one of the many “Vice President’s” regarding a problem and they responded with “don’t IM me again, “ not to mention a relative of hers is in HR, which is a Conflict of Interest of sorts. at “The people over Customer Service are condescending and make up stupid games and activities and treat you like you’re in first grade. Have an idea? Keep it to yourself, because if you tell someone about it you will not get the credit. Each review you will read is based on a previous employees experience, so please think twice before you apply and take heed and don’t apply at Overstock, there are better places to work.

      3.0
      Jun 3, 2022

      Call Center

      Customer solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work/life balance Opportunities to choose your schedule Opportunities to move up Good benefits Expectations are realistic re: background noise

      Cons

      Too much focus on having fun on the clock with coworkers really leaves customers hanging. You can make or exceed all your metrics, have perfect attendance, talk in the team chats when appropriate, and still be called out for not being social enough. Many leads are just too immature and don't communicate effectively. Too many "mean girls".

      Viewing 190 - 192 of 1,179 Reviews
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      ReviewsBeyond, Inc. reviews

      Glassdoor has 1,218 Beyond, Inc. reviews submitted anonymously by Beyond, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Beyond, Inc. is right for you.