DON’T DO IT - Customer Service Beyond, Inc. Employee Review

1.0
Jun 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Depends on if you work in the Corporate or Customer Service, because they are deeply divided. Jonathan J. is completely responsible for this, for dividing the company in two. The haves and the have nots. he uses all the right buzz words to excess to show that he is “with it.” In Customer Service you will never see the people who are in charge of Customer Service, They just send down the orders through pipe line and if you have any questions the response is “because they said so” You every move and breathe is monitored and they never stop riding you. The President is an elitist and has no time or interest in Customer Service, at the 10 year anniversary, he spent all of 10 minutes with us and then he was gone and left us alone and then everyone left. He gave us NOTHING of himself or his time.

Cons

They lie and put their own spin on everything, regardless of the circumstances. It’s always the same people moving up, you will be used and abused and then fired. Saw it happen more than once. IM’ed a one of the many “Vice President’s” regarding a problem and they responded with “don’t IM me again, “ not to mention a relative of hers is in HR, which is a Conflict of Interest of sorts. at “The people over Customer Service are condescending and make up stupid games and activities and treat you like you’re in first grade. Have an idea? Keep it to yourself, because if you tell someone about it you will not get the credit. Each review you will read is based on a previous employees experience, so please think twice before you apply and take heed and don’t apply at Overstock, there are better places to work.

Explore other reviews about Beyond, Inc.

5.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

great leadership and good processing

Cons

No Heirarchy in the company

2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are my main reason for coming back daily, I'd hate to let them down.

Cons

Toxic ceo is more focused on being confrontational than productive. The consensus in his town hall meetings is to 'keep your head down, avoid direct eye contact, do not ask questions'. He's focusing on building the upper management team while regular layoffs of people who actually do the heavy lifting is reducing our actual output.

3
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