Beyond, Inc. reviews

2.6

24% would recommend to a friend

(1,180 total reviews)
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Marcus Lemonis

2% approve of CEO

17% positive business outlook

Beyond, Inc. has an employee rating of 2.6 out of 5 stars, based on 1,180 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Beyond, Inc. employee rating is 26% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Nov 3, 2017
Recommend
CEO approval
Business Outlook

Pros

There is a lot of opportunity to move up within the company

Cons

If you choose to move up the more you are paid. If the company is not profitable that quarter the management team will lay off large groups of employees, often times employees that are paid well so it has a larger impact.

1.0
Apr 16, 2016

Java Developer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much work. Feels like picnic everyday.

Cons

Obviously the company cannot survive with the lazy work culture. Worst company ever. No work ethic. Employees with moderate intellect feel they are rulers of the world and try to insult everybody. Even a small fish feels itself big in a small pond.

1.0
Sep 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Co-workers were great. Ping-pong table and pool table in the break room. Assorted food vendors for lunch.

Cons

Training does not prepare you adequately for the call center floor. Procedures and policies are completely different than actual practices. Calls are nonstop; managers are constantly harping at you to get out of wrap and take another call. You have no time to adequately research and address customer complaints, so the customers keep calling, which results in a death spiral. Wages are below market average.

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Beyond, Inc. Response
10y
Thanks for the feedback. I hope that you've experienced a change recently as we continue to work with our teams to find appropriate balance in the call center. We agree with you that it takes great training, quality, and leadership to find success in Customer Care and we're working hard to provide it. It takes feedback like this to get better!
Viewing 166 - 168 of 1,180 Reviews

Glassdoor has 1,219 Beyond, Inc. reviews submitted anonymously by Beyond, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Beyond, Inc. is right for you.