Beyond, Inc. reviews

2.6

24% would recommend to a friend

(1,180 total reviews)
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Marcus Lemonis

2% approve of CEO

17% positive business outlook

Beyond, Inc. has an employee rating of 2.6 out of 5 stars, based on 1,180 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Beyond, Inc. employee rating is 26% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 15, 2019
Recommend
CEO approval
Business Outlook

Pros

great at hiring entry level positions and getting people the experience they need very flexible schedule, at least for salaried employees solid pay good benefits decent culture

Cons

HR's cult-like mentality about the CEO Former president acted like she was still in high school. Obvious, in-your-face nepotism Only focused on blockchain. They continuously lie or at the very least stretch the truth to the rest of the company (i.e. only a few layoffs turns into hundreds in several rounds after they swear "this is the last one"). There needs to be more transparency because no one can be effective if they are constantly stressed about whether the company or their position will survive until next week. Never had a clear direction of what we were doing, but from the top down, it was basically just "wing it, guys. you're smart enough to make this happen". then get mad at specific teams when things dont go as expected they lay off hundreds of people, yet give thousands in bonuses to a few specific ones. alcohol. i'm not talking "beer on your lunch break" drinks. I mean, any holiday was an excuse to drink company-provided hard liquor. many people got pretty drunk often. dont get me wrong, it was fun, but id rather have a bonus instead of a crazy high liquor budget.

1.0
Feb 28, 2019

Run from this place.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will make lifelong friends. The onsite clinic and gym are great.

Cons

This company will suck you dry. You will be expected to go above and beyond what your job entails, and you will never hear a thank you or good job. Having no work life/home life balance is encouraged. Communication is non-existent and expectations are not clear. Nepotism is rampant. You will be paid well below market value. If you voice these concerns, you will be told that you are ungrateful because you are provided two beers per holiday social every few months. Do not expect follow through on bonuses or raises. DO expect to deal with high volume lay offs at the beginning of the year, each year, because of irresponsible spending that had nothing to do with your team or your department. There is no room for organic growth in this company and you would be better off spending your time elsewhere. The ship is sinking.

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Beyond, Inc. Response
7y
Thank you for your advice. I mean it. I hear you, and validate your perspective, in the sense that I see why you (and others here) write what you have written. As far as your points go, let me describe how it looks from my own (no doubted limited) perspective. Goals - Last year I did stutter-step. When I "hit the afterburner" I did not anticipate the response from our chief competitor, which hit its afterburner and took its losses to over $500 million. I had to change direction abruptly. I am sorry. Promote based on performance, not buddy system - This is the part you will find funny: I think we do. However, I could be wrong, as I know I am not omniscient. But how do I establish a world where promotions are being given based on performance? Since I cannot know every candidate and his or her attributes, I have relied on this method since last summer: We spent some time studying various organizational structures and settled on one for us; we got the right people in the five SVP slots (and the five there now are in general the strongest we ever had); we filled out nearly every missing slot in our VP ranks with wonderful talent, people who shined in the previous assignment; I got them all gelled as a group, and then I carefully let these executives choose where to promote and where to trim expense. I am not claiming any omniscience, I am claiming that I laid out that algorithm and led them through as they followed it. Compassion - You know, I try. I really do. But I am imperfect. I try to find ways to show compassion even in moments such as recent ones. I have been told our new method of conducting this RIF drew words of appreciation from across the board. But I am sure there were wonderful people who were hurt. I have done my best to make peoples' time with us additive for them, and to make this parting graceful and compassionate, but, as I said, I am imperfect.
1.0
Jun 14, 2018

Escalations

Recommend
CEO approval
Business Outlook

Pros

A great new building (that we are being removed from) A nice green house with awesome organic vegetables suitable for Tesla owners and not mangy phone workers. Trump like promises of big bonuses.

Cons

The starting pay is less than other customer service jobs and they freely admit that they cannot fill the positions, maybe they don't pay very well. Lots of broken promises. They move the escalations staff to the new building with promises of great opportunities, subsidized meals and affordable day care. Then once people change their lives around the new building they send them packing back to the old building, no bonuses, no cafeteria, no socials, new white paint? The esccalations department is sadley understaffed, payed below industry standards, and this latest move will create lots of turn over. Due to the understaffing, customer issues are not being dealt with in a timely manner. Resolution of customer issues are being delayed and this translates to big company losses. Money is being given away left and right because they can't get the customer issues resoved and they are losing the top level customers. Lot's of my coworkers are filling out applications in search of new jobs, kinda sucks, used to be a fair company. I am hoping the company is sold to a new owner that cares for it's workers.

Viewing 127 - 129 of 1,180 Reviews

Glassdoor has 1,219 Beyond, Inc. reviews submitted anonymously by Beyond, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if Beyond, Inc. is right for you.