Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,171 total reviews)
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Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Jul 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Amazing and fun products and displays. Could be an amazing place with management that promotes a collaborative atmosphere

Cons

I was there for only a short while because the store manager was insufferable micromanager who only looked out for her own self interest at the expense of her team members. Employee turnover was an issue. Manager policed her team and almost never took accountability for her mistakes. Often when the store manager was confronted by the regional manager for a short coming, the store manager was quick to shift the blame onto individual team members. She would call them over to scold them in front of the regional manager with our warning to save her skin, I found this to be absurd. I have worked in similar management positions for years and took this job as a fun job, but seeing this management style after having worked in other stores in a store management position blew my mind. As a store manager you are payed almost 3-4 times as much as your associates in order to take responsibility for EVERYTHING that happens to your store. Anyway, I was told by many longtime employees that this manager was a trope for many others who are successful at becoming managers in the company. Which I believe to be true because I have worked with ex bath and body work managers in other retail companies and have encountered similar behaviors.

1.0
Oct 14, 2019
Recommend
CEO approval
Business Outlook

Pros

discount at VS and BBW

Cons

- my manager - discount never applied because everything is always on sale, employees barely got any better deals than costumers. - managers were extremely catty and gossiped about us younger college students

1.0
Dec 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay. Discounts. Free Items.

Cons

Management only care about sales. They will criticize you in front of other employees. If you don't rub every customers hands with lotion, you will be "coached". Teamwork doesn't exist in this company. It is each for it's own and very competitive. At closing, you are expected to have the store in pristine condition, signs changed, registers counted, items relocated all within 30-45 minutes which is extremely unrealistic and stressful.

Viewing 25 - 27 of 11,171 Reviews

Glassdoor has 11,675 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.