Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,171 total reviews)
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Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Sep 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Appears to be a company one would be proud to work for, decent products, well groomed articulate employees and co-workers

Cons

You are "hired" for a "job" that you will never have, unless you consider a 3 hour a week job , a "job", you should still consider yourself "unemployed". You will be scheduled for 10-20 hours a week as a call-in. That means you are xpected to be available to the company to work and call-in daily, one hour before your shift to see if they "need you" (They "need you" once in every 50 call-ins) This means you will not work, will not be paid, but will be expected to be available for work that doesn't exist. You will be searched each and every time you leave the store- even in front of customers- this is the epitome of a tasteless, disgraceful and shameful corporate policy- it is humiliating and sends a message to customers- "we do not trust our own employees perhaps you shouldn't either". You will be "needed" for floorsets which are done after hours. This is a merchandiser job. You will be paid minimum wage. The industry standard is 10-11$ per hour, your willingness to do this job for minimum wage keeps the company from subcontracting this work to real merchandisers and/or paying you what you are worth. You will be willing to do this work because these are the only decent amount of hours you will recieve upon hire. Even if you work for the company for two years you will be treated as a "day 1" hire, you will not recieve more hours or more pay. The company continuously hires "3-15 hour a week" employees, even though good experienced workers want and deserve more hours. You will be reviewed. You are a hard working and committed employee doing a bang up job of selling and merchandising yet you will be given a mediocre" review" which is predetermined- meaning managers can not and are not allowed to give a top review- it is prohibited- (that would require a much deserved pay raise and perhaps more hours.) You will spend your meager paycheck on the products you promote because hey you are so good and convincing a salesperson you have sold yourself enough merchandise to cover your paycheck- brilliant. The company keeps track of your purchases- they know whose "paycheck" is a "wash"- i suspect your hours are reduced accordingly (ie. if you aren't buying their stuff you're not getting any hours- just a suspicion I can't actually confirm) You have a 30% discount . This is a joke. It only applies to regular priced merchandise and cannot be combined with coupons or sales prices- example, hand soap 3 for $10, you get to pick: take the sale price (3/10) or use your "discount" off of the regular price (3 x $5= 15 less 30% = $10.50!, I think this is an IQ test, if you use your discount you are an idiot)... It is a shame that a company that should be one of the best American companies to work for is one of the worst.

2.0
Aug 25, 2009
Recommend
CEO approval
Business Outlook

Pros

- I work with a great in-store team, from management to associates. - Bath and Body Works is a very fast-paced and energizing environment to be in. The store is continuously changing and improving upon itself. - Marketing and brand teams do a great job of mapping out the store and creating an environment that is visually pleasing to the customer, as well as making it easy for store teams to set up and stock.

Cons

- I feel that there is little room for growth and development in my store with management cut-backs and cancellation of store openings. - I feel that most hardwork goes unnoticed and is not appreciated. Our DM easily overlooks a neat and clean store because a WHITE wall or table has a scuff or black mark on it or a burnt out bulb was overlooked. - Reviews make it very difficult for employees to receive payraises that are based on merit and not on a cost of living increase. We were told by upper-level management (beyond the store) that it was "impossible" for associates to receive the highest rating on the review scale. While not everyone should be entitled to the highest raise within their position, I can name two sales associates, within my store, who deserved this raise, were intially going to be given it, and then their reviews were changed without them knowing it because of the "advice" of upper level management.

5.0
Aug 11, 2009

BBW Outlet in Westbrook, CT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to converse with a wide variety of customers, Amazing deals on all of the products, Great co-workers, Up-to-date fragrance trends

Cons

Back room gossip, Infrequent raises, Cleaning up after customers who break glass bottles of lotion, Cleaning up spilled liquids (soap)

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Glassdoor has 11,675 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.