Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,172 total reviews)
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Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,172 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Apr 6, 2010

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything about Bath & Body Works makes it a great place to work. The products are amazing. The training and education allows you to talk with and sell to your customers. This organization lives by its values. I always leave feeling appreciated; the environment makes you want to do your best every day.

Cons

Can't think of any. If I had to come up with cons one would be that product sells quickly and you are not always able to meet the needs of the customer in the store. It would be nice to be able to help he customer by obtaining products online while they are in the store. But honestly, if you can find a con...

3.0
Apr 2, 2010
Recommend
CEO approval
Business Outlook

Pros

The floor setups were fun and the other sales associates were nice, some supervisors were better than others. Always busy.

Cons

Supervisors watch every thing you do, follow you around, make you tell them a story about your day before you leave.

2.0
Mar 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Non-management associates at Bath & Body Works receive a 30% discount off of non-sale merchandise, which is something, but considering how much these products are probably worth, it could be a whole lot better. Full-time management receives a 40% discount. Really, though, there is only so much lotion and shower gel a person needs. The company has gotten better about giving associates free samples or "gratis" of products...it's a good thing, too, because with what the associates make, how can they afford the products?

Cons

I've worked at Bath & Body Works for a long time, mostly during college and to supplement my full-time income. I'm really not sure, though, who the position of sales associate is ideal for. My salary is embarrassing, not even a dollar above my state's minimum wage. According to company policy, sales associates are only scheduled for 3-4-5 hour shifts (so breaks are not necessary, and associates don't become "fatigued"). Is it really worth going to work for 3 hours? Often, associates are placed "on-call" when they have to call an hour before their scheduled shift to see if they are needed based on the business. In recent years, hours are STRICTLY monitored and I believe management is rewarded if they meet the company's expectations by limiting hours. Shoppers may be surprised to learn that a) no one works on commission considering how pushy we are forced to be and b) most stores only have 1-3 full-time employees who are eligible to receive health insurance.

Viewing 11116 - 11118 of 11,172 Reviews

Glassdoor has 11,676 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.