Great if you like lotion & bugging people... - Sales Associate Bath & Body Works Employee Review

2.0
Mar 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Non-management associates at Bath & Body Works receive a 30% discount off of non-sale merchandise, which is something, but considering how much these products are probably worth, it could be a whole lot better. Full-time management receives a 40% discount. Really, though, there is only so much lotion and shower gel a person needs. The company has gotten better about giving associates free samples or "gratis" of products...it's a good thing, too, because with what the associates make, how can they afford the products?

Cons

I've worked at Bath & Body Works for a long time, mostly during college and to supplement my full-time income. I'm really not sure, though, who the position of sales associate is ideal for. My salary is embarrassing, not even a dollar above my state's minimum wage. According to company policy, sales associates are only scheduled for 3-4-5 hour shifts (so breaks are not necessary, and associates don't become "fatigued"). Is it really worth going to work for 3 hours? Often, associates are placed "on-call" when they have to call an hour before their scheduled shift to see if they are needed based on the business. In recent years, hours are STRICTLY monitored and I believe management is rewarded if they meet the company's expectations by limiting hours. Shoppers may be surprised to learn that a) no one works on commission considering how pushy we are forced to be and b) most stores only have 1-3 full-time employees who are eligible to receive health insurance.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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