Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,173 total reviews)
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Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Apr 18, 2010

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management was excellent at recognizing a job well done and at fostering teamwork. All associates took pride in their work and were able have fun while working hard. The atmosphere was fun and invigorating, and associates are provided great and helpful feedback and ample opportunity to grow and develop.

Cons

The only downside at all comes with the pay. Unlike some places, BBW does not provide any benefits to part-time staff other than seasonal contests (where prizes are seldom a bonus), and full-time positions as associates are practically nonexistent. They pretty much only hire part-time except for management. Average retail pay is fine for an associate, but CSL positions are a lot more demanding--pretty much a management position--without significant increase in pay and without any benefits. It is an excellent place to work for associates, but a bit stressful to be stuck in the middle.

5.0
Apr 18, 2010

It's not all about the lotions.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Every tool that you might need to do your job is right there in the store. The company is very dedicated to learning and development and helping you succeed. Very very generous associate discount and gratis as well as compnay organized contests and rewards. The company cares about what is happening out in the stores.

Cons

Last minute changes can often disrupt personal plans. Floor changes on holidays and special days makes it difficult for some associates.

2.0
Apr 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Great and employee discount, free products and a friendly environment

Cons

Where do I begin: the hours are ridiculous, for the holidays they over work you with 10 hour work days no breaks while management makes sure they get their hour long break. Then during down time you barely get hours and they end up cutting the ones that you have. Management harasses you everyday about what you've learned from the chat in even though its the same message every single day. The pay is sad with no type of benefits yet be work full time hours at whenever they need us to. There is no break room we eat next to boxes. They expect us to make our part time job a full time commitment putting aside our lives for minimum wage. They expect us to make the customers day but the employees are overworked harassed by management and treated as inferiors. There is also no consistency when it comes to procedures and regulations, they ask for one thing of you one week and then they forget about it the next week. Employee of the week is unfair because half the employees don't work in a week and then someone can come in for one day and be employee of the week while someone hasbeen working there for the whole week and doesnt get recognized.

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Glassdoor has 11,678 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.