Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,190 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Jan 30, 2012
Recommend
CEO approval
Business Outlook

Pros

It's really exciting when you engage with the customers and feel the excitement they have for the products. Especially when someone comes in with no idea what to buy and you help them pick out the perfect gift, whether it be for themselves or for someone else. Also, every one of the associates are all incredibly friendly and willing to help each other out, so there's never any drama going on. That helps a lot when it comes to floorsets too! They can be a little stressful at times, but when we're all having fun it goes by quickly and the store ends up looking beautiful! :)

Cons

There are a lot of associates, so one week you can have a lot of hours and then the next you can have a small amount. That's only for the beginning/end of seasonal though (Temporary employees).

4.0
Jan 23, 2012

Good

Recommend
CEO approval
Business Outlook

Pros

Management is the best I've ever seen. Everyone likes each other & work as a team.

Cons

Home office sends products they think we need not what we are out of. We could have make more sales during holiday if we had the products to sell.Because we are out of everything customers ask if we are going out of business. Had to put an 'out of order' sign at sink because we have no paper towels. During holidays we were out of tissue paper, ribbon, bags, & cello bags. This created a lot of unhappy customers.

5.0
Jan 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Caring management Knowledgable managers Great contests and incentives Rewards for doing a good job Free samples of new products Great district manager Friendly coworkers Wonderful training Fair pay based on experience Great customer service goals Sales floor is so much fun- you get paid to just chat with people! Employee discount Rewards for working on Black Friday/Christmas Eve/New Years Eve

Cons

A LOT of sales/promotions that you have to know Many products to be familiar with Required to work Black Friday Not a lot of hours for seasonal employees

Viewing 10927 - 10929 of 11,190 Reviews

Glassdoor has 11,695 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.