Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,197 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Jul 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Fun environment and good quality products to work with all day. I put lotion on as often as I show it to a customer. Training can be brief but other associates are always happy to help you out, just ask. While the associate discount is low (30% as opposed to the average customer discount around 40%-60% if they use coupons) you can use your discount at other company stores such as Victoria's Secret.

Cons

The hours offered are often unsteady, dependent on the hours the store has to offer at the time. One week I'll work 30 hours, the next 7. Perhaps this wouldn't be a problem for someone who has no bills to pay but that simply isn't the case for most. Also, a great deal depends on your manager. I can ask one Manager a question, get an answer, ask another Manager and receive a different answer. Sometimes you honestly have no idea how to do something you do multiple times a day, this is most evident in returns and exchanges. Average pay starts around minimum wage for part-timers. Once a year there SHOULD be a review which usually brings a small raise with it but I have seen these reviews never be completed. Of my five years working at BBW I have had three Partly because of the fluctuating management team. Which brings me to the final topic, promotions. I have seen many girls promoted from Sales Associate to Sales Lead or even Co-Manager. Co-Managers are often given the opportunity to apply for a store management opportunity. BUT, I have also had a manager who hired two Co-Managers and a Sales Lead from her old place of employment. Opportunity seems to depend on the stability of the current management team as well, some stores never have open positions some need new management every few months.

2.0
Jul 1, 2012

Store Manager

Recommend
CEO approval
Business Outlook

Pros

Discounts and great sales on merchandise

Cons

No opportunities for growth or development Floorsets take FOREVER to execute District Manager was the MOST dishonest person I've ever worked for Payroll is minimal--operate at minimal hours on selling floor

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Glassdoor has 11,702 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.