Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,171 total reviews)
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Daniel Heaf

59% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Oct 24, 2018

Awful

Recommend
CEO approval
Business Outlook

Pros

You get very small free samples

Cons

The training was horrible. My manager did not take the time to help me. When I was thrown to the wolves(customers) they constantly tell me I’m failing so in return id ask for help and they would blatantly ignore me.

1.0
Sep 5, 2018
Recommend
CEO approval
Business Outlook

Pros

The products are great. You can get occasional gratis and the uniform is cute. They are lenient with tattoos, piercings, and colored hair. Pay was good.

Cons

My first day on the floor, I got thrown into the front of the store with about 10 minutes of training prior. It was chaotic and I was expected to reach a sales goal and direct people to what they were looking for, even though it was my very first day and I didn't even know what all the products were! The headset was distracting and interrupted my conversations with customers. My first shift was 3 hours, and about 30 minutes of it was spent filling out paperwork. So I only spent about 2 1/2 hours on the floor. Right before my shift ended, my manager came up to me and said there were not enough sales with my name assigned, and asked how I was going to fix it. I found it very rude considering it was my first day, my first shift, I had minimal training, and I wasn't even fully aquatinted with the product to be able to help people in the first place! All management seems to care about is sales, not the customers or employees.

2.0
Jul 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Great Pay, great benefits, great tools

Cons

High turn over! (with field and upper management - regionals, DM’s, store managers, everyone), no hours for associates-they constantly get cut, no job security, promote customer focus, but really live tasking , not enough hours to get everything done and starting to get less hours for non selling tasks, time management is not the issue here!, High stress environment (including for our associates who get worked to the bone), coupon use is INSANE!!!

Viewing 46 - 48 of 11,171 Reviews

Glassdoor has 11,675 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.