Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
avatar

Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jan 16, 2025

Avaya is changing

Recommend
CEO approval
Business Outlook

Pros

People are the best and very supportive to achieve goals. Product is actually very good.

Cons

Company has gone through 2 bankruptcies and multiple rounds of layoffs. Products being offered are very good and they are embedded with fortune 500 companies, but that advantage doesn't seem to be helping with the decisions being made over the last several years.

1.0
Jan 16, 2025

Technical support Senior Engineer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Avaya offers a wide range of products, including VoIP phones, Unified Communications (UC), and Contact Center solutions, catering to diverse business needs.

Cons

Some engineers report that Avaya's documentation can be dense or not as comprehensive as desired, leading to difficulties in resolving issues quickly.

Viewing 160 - 162 of 3,581 Reviews

Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.