Avaya reviews

3.3

47% would recommend to a friend

(3,580 total reviews)
avatar

Alan Masarek

46% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 29, 2008
Recommend
CEO approval
Business Outlook

Pros

It is only a good place to work to wait out retirement. In general, it is not a good place for someone that is not already indoctrinated. It is disappointing, since the Avaya products are truly best in class. Going private was supposed to be a benefit, but that has not yet been the case. There is some flexibility in work modes, such as telecommuting, but that is disappearing as the desire for greater control of resources comes into play.

Cons

Drastic change without thought to consequences. Outsourcing to India of key intellectual property. Senior management positions rarely get filled from the inside. Benefits get cut every year. Pension plan was frozen years ago, so it virtually worthless.

5.0
Sep 29, 2008
Recommend
CEO approval
Business Outlook

Pros

Great culture and environment. Seems that everyone is committed to the success of individuals and the business across teams, with a supportive environment. Provides ability to move to other points in the business or receive promotions into any area of the company. Overall employees seem positive and optimistic. Fast paced, with more than ample recognition and reward for efforts. Clearly defined goals and objectives provide employees with a high level of ability to make and act on independent decisions.

Cons

Turbulence in the industry and economy make this a challenging place to work. Uncertainty with the future affects morale to a degree.

2.0
Sep 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Right now (but possibly disappearing) - is the opportunity to work from home.

Cons

Senior management seems to be in the dark ages. Removing VO. LOTS of jobs moving to Pune despite lowering quality and speed. They talk about customer service - nothing appears. Performance reviews are completely bogus. We're on our 3rd layoff in 1 year and heavy potential for more. They jerk people around.

Viewing 3541 - 3543 of 3,580 Reviews

Glassdoor has 4,091 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.