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      Avaya

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      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Feb 27, 2009

      If you like stress and being treated badly, then apply at once for a career at Avaya

      Services general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and benefits were good, but only because the union fought hard for those things

      Cons

      Lets see, they do not care about their employees. Senior Management is grossly incompetent. The company seemingly has lost interest in customer service and customer satisfaction. It is a company in decline, i.e. a sinking ship.....

      2.0
      Feb 27, 2009

      Ok if u r in the right place but Avaya needs new technology and products to survive in the long run.

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation and benefits were good. There are some good individual contributors there, but are getting fewer and farther between. If you are in the right location (Silicon Valley, Denver, Pune) it could be an OK gig for a little while.

      Cons

      They don't care about the employees any more. Communication from management is poor. Strategies change too often. They have very few new products in the pipeline. And the products they do have never seem to get to completion before the exec change plans / direction. Compnay is surviving on old technology and products.

      2.0
      Feb 23, 2009

      Paid the bills.....

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is great for the work and you have the ability to telecommute. Because of the flexibility of telecommuting, I found that I had a decent balance between work and my personal life. I may need to stop working at 3, but I could pick back up at 9 that night.

      Cons

      There is very limited career advancement and that extends lateral moves. The fact that senior level jobs are now being handled overseas and so many people in the States are being laid off is a HUGE issue. In addition, morale has been so bad for a number of years and leadership has yet to even address the issue as far as I'm aware. Very sad.

      Viewing 3499 - 3501 of 3,581 Reviews
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      Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.