Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
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Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Oct 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Close to home, I like the work I do. Salary is good. I like the people I work with. Very smart technical people.

Cons

Company is downsizing every few months. No long term strategy. New Management. No investment in R&D. No job security.

2.0
Sep 29, 2008
Recommend
CEO approval
Business Outlook

Pros

It is only a good place to work to wait out retirement. In general, it is not a good place for someone that is not already indoctrinated. It is disappointing, since the Avaya products are truly best in class. Going private was supposed to be a benefit, but that has not yet been the case. There is some flexibility in work modes, such as telecommuting, but that is disappearing as the desire for greater control of resources comes into play.

Cons

Drastic change without thought to consequences. Outsourcing to India of key intellectual property. Senior management positions rarely get filled from the inside. Benefits get cut every year. Pension plan was frozen years ago, so it virtually worthless.

2.0
Sep 24, 2008
Recommend
CEO approval
Business Outlook

Pros

Right now (but possibly disappearing) - is the opportunity to work from home.

Cons

Senior management seems to be in the dark ages. Removing VO. LOTS of jobs moving to Pune despite lowering quality and speed. They talk about customer service - nothing appears. Performance reviews are completely bogus. We're on our 3rd layoff in 1 year and heavy potential for more. They jerk people around.

Viewing 3493 - 3495 of 3,581 Reviews

Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.