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      Avaya

      Is this your company?

      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      4.0
      Oct 29, 2008

      Avaya, an average place to work, with opportunities for improvement.

      Implementation team member
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is changing with the times. Going private was a great move for Avaya. The uncertainty of the stock market does not seem to be as scary since we don't see the ups and downs of the market on a daily basis.

      Cons

      The company is changing with the times, sometimes too much. Since we are not public, and don't get regular reports on our financial performance, it is sometimes hard to tell how we are doing as a company. When outsourcing some of our call center activities, it leaves the feeling that the company is looking to get as lean as possible, to show a greater profit to be made available for a quick sale.

      2.0
      Oct 27, 2008

      There might be a good job there, but you'd be lucky to find it

      Tier iii maintenance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good technology, leadership in the industry, especially call center. They have good research and development, and very solid products in many areas. The benefits package is as good as any place that I've seen, and I think the pay scale matches most of the industry. Now that Silver Lake Partners has purchased Avaya it isn't at the mercy (as much) of shareholders and the stock market.

      Cons

      Big company problems, lots of bureaucracy, still mired in old school thinking in many ways... it was the Dilbert cube farm when I left, with some really poor mid level management (seemed out of touch, just trying to hang on until retirement).

      2.0
      Oct 20, 2008

      Hurting very badly.

      Programmer and sales/presales leader had many roles and still in touch w lots of folks
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cannot think of any reasons. Oh, here's one: if you don't like making plan, you'll do well here because the company seems to eliminate those that make/beat their plans and retain the laggards. They also have some really nice facilities and behave like a $50B company.

      Cons

      Too many to list. Employee dissatisfaction is rampant and management has blinders on.

      Viewing 3487 - 3489 of 3,581 Reviews
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      Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.