Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
avatar

Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Jul 27, 2010
Recommend
CEO approval
Business Outlook

Pros

I have worked with some of the best and brightest people here. There is solid technology base and a loyal customer base.

Cons

The company has a culture of only hiring leadership external to Avaya. The management layer is very heavy with decisions taking forever, and with so much churn in management, the structure is unclear. Firedrills are a daily norm with expectations that you work early, late, and available on vacations. There have been 2 week furloughs for two years in a row that have negatively impacted moral and productivity. The biggest failing is there hasn't been any updated plans that account for people being gone yet still expecting the same productivity.

1.0
Jul 25, 2010
Recommend
CEO approval
Business Outlook

Pros

They have a lot of offices and transferring is a possibilitiy

Cons

You are expected to work beyond reasonable hours. No perks. No bonuses. No fun.

2.0
Jul 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Colleagues are talented, focused, and the hardest working folks around, always ready to help or provide information, work location is great; unfortunately there is little else to note as worthwhile.

Cons

Each work day starts off with a fear of job cuts. There is no stability. Most employees are older, holding out for retirement – although that may be self delusional. Younger talent, if hired, leaves quickly or has been laid off. Creativity is stifled because of fears of possible mistakes and loss of employment or drained away because of day-long babysitting of offshore workers. (On any given day a large number within a workgroup is fired, replaced by unknowns offshore, with the two or three left in the workgroup responsible for training, finishing off assignments and hand holding, and then they are fired too.) There have been no raises for a number of years with the added insult of furloughs to reduce salary even more. Middle management seems to be only sitting on their hands, again fear of job loss the likely cause, so there is little leadership or direction provided. Of course a job is a job but if you are looking for creative career then is it is best to continue down the road and not waste your time with Avaya.

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Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.