Is Autodesk a good company to work for as a Customer Service Manager (CSM)?

Customer Service Manager (CSM) professionals working at Autodesk have rated their employer with 4.4 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of Autodesk employees being 4.0 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at Autodesk now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at Autodesk .

Does Autodesk pay Customer Service Manager (CSM) employees well?

Customer Service Manager (CSM) professionals rate their compensation and benefits at Autodesk with 4.2 out of 5 stars based on 15 anonymously submitted employee reviews. This is 4.9% better than the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at Autodesk.

How happy are Customer Service Manager (CSM) professionals working at Autodesk?

92% of Customer Service Manager (CSM) employees at Autodesk would recommend their employer to a friend. This rating has increased by 19% in the past 12 months. Customer Service Manager (CSM) professionals have also rated Autodesk with a 4.2 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.4 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Autodesk?

Software Engineer (277) , Senior Software Engineer (194) , Software Developer (69) , Intern (68) , Principal Software Engineer (61) , Product Manager (61) , Project Manager (56) , Technical Support Specialist (56) , Senior Manager (55) , Program Manager (53) , Software Engineer(Internship) (53) , Director (52) , Sales (51) , Manager (49) , Customer Success Manager (45)

What are the pros of working at Autodesk according to real employee reviews?

"Great benefits and time off" ((in 553 reviews)); "The people at Autodesk were great and the work was extremely interesting." ((in 537 reviews)); "Supportive and good work life balance." ((in 509 reviews)); "Good pay and stock ownership for executives" ((in 154 reviews)); "Good Salary and Bonus every year" ((in 142 reviews))

What are the cons of working at Autodesk according to real employee reviews?

"bad management and too many re" ((in 172 reviews)); "bad managers (if you are unlucky) creating toxic working env" ((in 133 reviews)); "No career growth for employees" ((in 33 reviews)); "Lack of vision and direction from senior management." ((in 30 reviews)); "Extreme favoritism." ((in 12 reviews))

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Autodesk

Autodesk Customer Service Manager (CSM) reviews

4.4

92% would recommend to a friend

(15 total reviews)

Andrew Anagnost

66% approve of CEO

61% positive business outlook

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Customer Service Manager (CSM) employees have rated Autodesk with 4.4 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have an excellent working experience there. Autodesk is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

15 reviews

5.0

Mar 19, 2025

Amazing

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great company, lovely colleagues, treat you well

Cons

Don't have anything to add gere

5.0

Mar 8, 2025

Exciting role and great company

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great customer engagement; good colleagues; mission and value driven business

Cons

travel; leadership changes too often; global nature of the business often requires odd working hours.

1.0

Feb 25, 2025

Autodesk

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Not much, they do give back to the community from time to time.

Cons

Stuck at a salery for years, not growth

Viewing 4 - 6 of 15 Reviews

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Autodesk Customer Service Manager (CSM) reviews

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Amazing

Exciting role and great company

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