Argos reviews

3.8

64% would recommend to a friend

(3,714 total reviews)

Mike Coupe

51% approve of CEO

38% positive business outlook

Argos has an employee rating of 3.8 out of 5 stars, based on 3,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Argos employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jun 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Meet people from all walks of life. Learn to problem solve on the spot, and your always on your feet so it keeps you healthy.

Cons

Targets, I understand stores need targets but Argos has taken it to stupid levels. Every member of staff also has their own targets for: Argos cards, product care (insurance), Email capture, add-ons, etc. These are weekly targets you have to hit, which if you where on a till all the time might be possible but your not stuck on the till, your doing delivery both main deliveries and 2 deliveries daily from hub stores, picking and giving out orders, dealing with customers picking up ebay items in store, putting away back to stock items, sending damages off, its just too much. All stores are greatly understaffed which even the customers comment on daily, hours fluctuate one week you will do your contract hours next week double that. Your also pretty much always on call, on a day off you can get a phone asking you to be in with an hours notice or less. I've even been called up during my pre-booked and confirmed holidays. The management and company in general are never happy, even if your store hits the targets they raise them and want more. They want to be known as a digital retailer and are bringing in too many new things at once, but the systems are too old and the first six months of this year the card and reservation systems on the tills have crashed three times.

1.0
Apr 10, 2015

This place doesn't even deserve one star. Worst experience ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You reclaim your soul when you leave.

Cons

Have to be available 24/7. Short hours ( three hour shifts) when management favourites get more hours. Impossible targets. Constantly measured on put away time while stock manager does sweet FA on a daily basis. workloads increases daily, so a sales assistant is basically doing the stock managers jobs for him. Feed bull on a daily basis to keep you sweet ie "you have so much potential". Promotion will only go to management friends people that will say how high when management say jump. rotas are done late and are changed without any warning (no phone call to ask or say) so manamement expect you to check your rota every day. Contacted hours are low 6 hours a week so they avoid paying a decent amount for holiday. Customers come first and management will side with customers over their own staff, this is very belittling. No breaks or if your lucky enough to get one people clock watch, management don't take responsibility for stock missing or miss placed stock the member of staff that put the item away will get the blame. The management invent rules to suit themselves then say this is in your contract. headsets make you seem rude in front of customers that's when they do work and don't beep constantly. Certain People will never put delivery away. Management don't believe you when you phone up sick, and then quiz you on the back to work form when you return.

1.0
Mar 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The staff discount and starting lay is just above minimum wage.

Cons

Training is a joke, you spend weeks taking exams and studying, watch films and risk getting fired if you do not pass. The roata was unbalanced and you where only given it the 3 days beforehand leaving you with no time to make plans. I was given my shifts in blocks of 3 hours, I lived in the next town and had to leave the house at 7am to be in work for 9 only to get home at 2pm. I frequently asked for longer shifts as I was wasting time and money coming in everyday for only 3 hours. I was ignored. Trying to get time off was a joke. Signing in and out by typing in your number was time consuming, a swipe card would have been better. To much pressure to achieve unattainable targets. I once got 3 people to sign for the Argos card during training only to be told they didn't count by the manager as they costumer didn't buy anything with it on the same day. Health and safety was a joke. I got my thumbs trapped it the ladders and no one else was around to help, my thumb got broken and it wasn't even written up. The headsets are an anexity inducing nightmare.

Viewing 25 - 27 of 3,714 Reviews

Glassdoor has 4,153 Argos reviews submitted anonymously by Argos employees. Read employee reviews and ratings on Glassdoor to decide if Argos is right for you.