Argos reviews

3.8

65% would recommend to a friend

(3,718 total reviews)

Mike Coupe

51% approve of CEO

38% positive business outlook

Argos has an employee rating of 3.8 out of 5 stars, based on 3,718 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Argos employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Nov 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Gaining experience looks good on cv

Cons

• management put to much pressure on staff • Very stressful • Awful pay rate • System/software outdated - always encounter problems • Spend more time in store doing other people's jobs rather than out driving •Management don't have a clue

1.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Clocking out

Cons

Terrible with a capital TERRIBLE. Management do not communicate and are severely disorganised. Told 3 different people 3 times not im not available on a certain day, they say that's fine and then ring you on that day asking where you are. Online training is extremely long, tedious and pointless and you have to do it at home also, it takes a lot longer than what they pay you for it. The tests often exit without saving meaning you have to go through all of it again. You have to spend 30 minutes saying words into a computer so the headset robot can understand you, she still never understands you. When you ask for a description of the item you're looking for she says "bfvidwbfs" which apparently means 'folding chair'. All the staff are boring and don't talk, most are middle-aged women that give over-the-top fake customer service.

2.0
Aug 21, 2016

My experiences

Recommend
CEO approval
Business Outlook

Pros

-The staff are incredibly friendly and in general is a very positive working environment -The benefit scheme is incredibly good and covers a wide range of companies including: Expedia and ebuyer as some big names. -Some of the work incentives are very good for example the Argos "inspire" system that promotes good customer service in exchange for points that can be redeemed for cash. -Managers incredibly supportive and have been very understanding about personal issues. -Hours although long and limit social life and club activities are nice and long which is good for money i average a 30-40 hour week on a 15 hour contract.

Cons

-Training, the training is shocking, the "opendoor" system although allows you to learn at home in your own time is time consuming and non informative. After using the open door system and talking to colleagues they agree that after completing the full training they would be unable to do their jobs from day 1 and instead still have to ask managers how to do a lot of things. for example i have no idea how to use the jewelry counter and have to contact an older member of staff or manager to assist. -Training cont: The attitude in Argos to training new members of staff in my store is sub par, after being there for over a few months now i have only just received my log in information for their stock system "aura" but have yet been trained how to use it. This is the same story for puting away delivery, I was never trained how to use the headset past the basic functions instead i had to instead ask other members of staff for them to stumble their way through teaching me how to use the process. -I have still yet been told how to use a pallet truck. -The headsets, The headsets are appalling over long shifts of 6 hours+ they tend to squeeze your head and cause headaches and secondly the mics are awful meaning you have to shout at them or repeat your command over and over which needless to say is frustrating, slows you down and can lead to mistakes. -Hours are all consuming, you have to be FULLY flexible if on a 15 hour contract meaning that you want a social life? nope. want to attend clubs in the evening regularly? nope. the hours are changed every single week and most of the time cover the weekends also so work does become an all consuming thing. -Wages are terrible, currently on £5.33

Viewing 64 - 66 of 3,718 Reviews

Glassdoor has 4,157 Argos reviews submitted anonymously by Argos employees. Read employee reviews and ratings on Glassdoor to decide if Argos is right for you.