Apple reviews

4.1

79% would recommend to a friend

(42,986 total reviews)
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Tim Cook

86% approve of CEO

72% positive business outlook

Apple has an employee rating of 4.1 out of 5 stars, based on 42,986 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Apple employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

43K reviews
4.0
Apr 23, 2008
Recommend
CEO approval
Business Outlook

Pros

It's terrific to work for a place that has become such an iconic and reputable company, not to mention the fastest growing retailer in history. The products are second to none, and Apple has really figured out the best way to attract new customers, and maintain customer loyalty with old ones. The structure and hierarchy in the stores are unique to any retailer, making us the current envy of just about everyone. Everyday there is some extremely fun component or thing that happens that makes showing up to work an effortless task. I would recommend a job at Apple to just about any qualified individual. It's a great feeling to work for a company that truly does change the fabric of peoples' lives, everyday.

Cons

The atmosphere at Apple is never dull, and on days when most stores in the mall are dead, Apple is overflowing with people. This is great, but is often hard to keep up with, making for a challenging working atmosphere. The training process, though long, is at times not thorough enough, putting people on the floor to sell and answer questions who don't have a solid enough working knowledge of the product. Another huge downside is Apple's "closed-lip" policy about its product development. People expect us to know the latest scoop about what's coming out next or how something is changing, and it's frustrating that Apple works so hard to ensure that we're in fact the last ones to know. In those terms, the lines of communication are unsettling. Another disturbing thing to me is the fact that Mac Specialists are forced to compete in the "numbers" game with regards to the "attachments" that they sell with the computers. This is how the company determines an employee's worth.

5.0
Apr 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Positive atmosphere, great pay, time when Apple is on everyone's minds, great products, great resources. The time we are in now, means easy sales, positive experiences with customers, being a part of a cultural change. With the new iPhone platform, new uses in education are being discovered and championed every day. It really is like being part of a new religion that everyone is adopting...

Cons

Really can't think of anything concrete... lots of change, but I like that! Some of our sales tools are arcane and difficult, but they are constantly being updated.

5.0
Apr 22, 2008
Recommend
CEO approval
Business Outlook

Pros

I love coming into work every day because almost everyone I work with wants to be there every day, and everyone has such great positive energy! When I was a Mac Specialist before becoming a Concierge, I never felt like I was doing sales - it just felt so relaxed and natural. I love the way that Apple approaches sales and solutions. I feel proud being part of the Concierge team, because I see on a day-to-day basis how I really can enrich the lives of both customers and staff.

Cons

Jerk customers who think the world revolves around them. They bring such a terrible negative energy to the store and hurt other customer's experiences.

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Glassdoor has 52,570 Apple reviews submitted anonymously by Apple employees. Read employee reviews and ratings on Glassdoor to decide if Apple is right for you.