Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 427 reviews)); "Good benefits and meet lots of cool donors." ((in 237 reviews)); "Great Coworkers and Supivisors" ((in 103 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 84 reviews)); "Very predictable and such great staff" ((in 79 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 325 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 283 reviews)); "Long hours and often with short notice due to emergencies." ((in 143 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 127 reviews)); "leadership is poor and not supportive" ((in 113 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

American Red Cross reviews

3.3

50% would recommend to a friend

(4,614 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

2.0

Mar 10, 2015

Collections Specialist II

Collections specialist ii

Recommend

CEO approval

Business Outlook

Pros

The pay is about the only good thing here, and lots of opportunity for overtime.

Cons

The management doesn't do anything, and you're co-workers want all the new people to do the work, they all cut corners. It's like being in high school all over again, you have a in crowd and if you're not in it your treated like an outsider. In blood collections, you don't have a set schedule, as well as spend overnights away from your family.

3.0

Feb 28, 2015

Workhorse

Collections technician ii

Recommend

CEO approval

Business Outlook

Pros

-Red Cross Brand -The donors -Co Workers

Cons

-Pay is low for job demands -Low raises no bonuses -Hours of work: one day clock in is at 4am- 3pm and the next day clock in is at 10am-930pm

3.0

Feb 24, 2015

Great Mission, Great People, Challenging Leadership in some areas.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A great and honorable mission and dedicated employees who believe in the mission.

Cons

Change averse organization that also lacks the necessary leadership training. There are rogue leaders who feel like it is ok to mistreat employees when things don't go as planned. It is important that Leadership realize that a lot more will be accomplished by pulling together and not "eating their young". There are a few leaders at the VP level who have come into the organization from the corporate world where it was cut-throat/dog-eat-dog and they unknowingly are bringing the mentality with them which is very disruptive to the culture of the American Red Cross. In the non-profit world and particularly at the ARC, everyone has to do more with less. The way to do this is not to treat people as a means to an end, but to value, respect and coach.

Viewing 292 - 294 of 4,614 Reviews

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Jobs at American Red Cross

Warehouse & Inventory Coordinator