Pros
Blood drives held at the call center. saving lives, friendly and dedicated coworkers
Cons
If you want to be treated poorly, please apply. Otherwise, run away from this place!!! Point system sucks, management shows favoritism, they write you up for performance goals but bonus structure is set up for you to fail. They always say the employees are there to stay but they fire people left and right. They claim that they are always broke (non-profit) and can't afford to give raises. That place is a joke!! No cellphones are allowed, not even in the bathroom, Even the managers are looking for new jobs. They push you to make bonus then take half of it away if you have a write up. They want the service agents on the phones at all times, no reading material like magazines are allowed at your desk, you get 7 mins in an 8hr day to use the bathroom. That place is a circus. I worked there 3 yrs and only got 1 raise!! PTO is never approved, computer systems are forever going down, angry donors complain about we call too much. call script is outdated.
