Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Lab Technician (40) , Team Supervisor (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 419 reviews)); "Good benefits and meet lots of cool donors." ((in 239 reviews)); "Great Coworkers and Supivisors" ((in 106 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 79 reviews)); "Very predictable and such great staff" ((in 76 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 318 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 294 reviews)); "Long hours and lots of work" ((in 148 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 129 reviews)); "leadership is poor and not supportive" ((in 108 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

American Red Cross reviews

3.3

50% would recommend to a friend

(4,613 total reviews)

Gail McGovern

70% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,613 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

3.0

May 1, 2012

How many people are needed to ignore the real customers

Phss

Recommend

CEO approval

Business Outlook

Pros

Good mission in PHSS Curriculums are good in comparison to the CPR and First Aid training industry Focused on sales to corporations Prices are competitive for our market area Sales push is not over the limit for the compensation level

Cons

Extremely disfunctional in communications from managers to reports Inconsistant messages Too focused on single sale activities Too difficult to gain customers away from competitors because of ineffective business policies Too easy to lose customers because a manager must approve negotiations. Easier to buy a car from newbie sales rep than it is to get permission for price negotiations

2.0

Apr 30, 2012

One great mission, trampled by personal interests

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The ability to help others that are in need is very rewarding. Some of the things that you experience when you work with the organization are life changing and show you the potential you have to make a difference. Some of the volunteers and co-workers you interact with every day, are very passionate people that make the worplace a somewhat pleasant on a daily basis.

Cons

Power-hungry people. Chapter C.E.O. was more concerned in how their image reflected to volunteers and community rather than taking care of the people within the organization. Non-existent HR department. I was outprocessed with little disclosure and under their terms, not something fair to both parties. Pressure from upper management to sweep problems under the carpet than discussing them openly and honestly. Little circles within employees looking after their own agendas (promotions, career advancements, etc) that trampled the code of conduct and the mission of an organization asa whole. No recognition for achievements, rewards only to the "favorites" and not to people that deserve it, whether it is an employee or a volunteer.

1.0

Apr 28, 2012

Doesn't care about its employees, unfair staffing levels at blood drives, low comparable pay, poor benefit package.

Blood services charge person (csii)

Recommend

CEO approval

Business Outlook

Pros

Nice to be linked to a company with a good name. We love our donors..some of the most caring people in the world. Helping people.

Cons

Long hours, few breaks, pay not keeping up, benefit package getting worse every year. Due to low staffing levels, long lines at drives which makes donor unhappy.

Viewing 4435 - 4437 of 4,613 Reviews

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Jobs at American Red Cross

Tucson FT Call Center Agent I- July

Warehouse & Inventory Coordinator

Warehouse Inventory Assistant