Does American Red Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, American Red Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at American Red Cross. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at American Red Cross?

50% of American Red Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Red Cross 2.8 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at American Red Cross?

Phlebotomist (170) , Account Manager (113) , Volunteer (103) , Mobile Phlebotomist (83) , Disaster Program Manager (69) , Intern (60) , Manager (55) , Disaster Program Specialist (50) , Donor Recruitment Representative (45) , Collections Specialist (43) , Instructor (42) , Team Supervisor (41) , Lab Technician (40) , Director (39) , Supervisor (38)

What are the pros of working at American Red Cross according to real employee reviews?

"The Red Cross volunteers are great people to work with and the chapters function much like a family unit." ((in 435 reviews)); "Good benefits and meet lots of cool donors." ((in 248 reviews)); "Great Coworkers and Supivisors" ((in 102 reviews)); "Very predictable and such great staff" ((in 76 reviews)); "They’re training was good for those who never had phlebotomy experience before and even for those who were already a phlebotomist." ((in 75 reviews))

What are the cons of working at American Red Cross according to real employee reviews?

"Poor management led to poor results for the program I was working on" ((in 323 reviews)); "Pay is low and when disaster strikes you have to be willing to man shelters with the volunteers." ((in 287 reviews)); "Long hours and often with short notice due to emergencies." ((in 145 reviews)); "No work/life balance (it's required that you still check and respond to emails while on PTO)." ((in 128 reviews)); "leadership is poor and not supportive" ((in 104 reviews))

What are employees saying about American Red Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about American Red Cross layoffs and their outlook for job security at American Red Cross in 2026.

American Red Cross reviews

3.3

50% would recommend to a friend

(4,615 total reviews)

Gail McGovern

68% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,615 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

American Red Cross has an employee rating of 3.3 out of 5 stars, based on 4,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Red Cross employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Feb 25, 2013

Fair

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very mission focused. Steady Pay with Benefits. Good Resume Builder with in the Human Services/ Non Profit Field. Never the same day.

Cons

Good Ole Boy Network at its Best! Incompetent Volunteers carry too much weight while hard working loyal paid staff have no voice. Overworked Paid Staff expected to do more than they can handle. Long Hours kills family life! Management in DC has no clue what the field deals with. Too many changes implemented with no feedback from the field.

5.0

Feb 24, 2013

Great company

Network analyst

Recommend

CEO approval

Business Outlook

Pros

ARC experienced dips in funds and has been forced to make cuts. Thankfully, CEO Gail McGovern refuses to cut salaries in an effort to keep great employees. Our workloads may have increased, but I am thankful I have not been forced to adjust my finances due to cutbacks.

Cons

No cons, I love my job and love working for the American Red Cross and doing my best to support our Mission, Value and Fundamental Principles.

1.0

Feb 22, 2013

Employees treated very poorly

Collections technician iii

Recommend

CEO approval

Business Outlook

Pros

Collecting blood from donors is fun and fast paced. The work you do for ARC Biomedical, is very important and you can take pride in your work helping people.

Cons

Pay, employee policies, management treats you as a worthless commodity. There is no work/life balance. Schedule is erratic, being scheduled late into the evening and then early the next morning. Employee turnover is high, many employees hired simply to be a body to fit scheduling purposes.

Viewing 4357 - 4359 of 4,615 Reviews

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Jobs at American Red Cross

Blood Collection Staff – Customer Service

Blood Collection Staff - Customer Service

Blood Collection Staff - Customer Service