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      Amdocs

      Engaged Employer

      Amdocs Technical Support Engineer reviews

      3.6

      53% would recommend to a friend

      (24 total reviews)

      Shimie Hortig

      Not enough data to show CEO approval

      53% positive business outlook

      Ratings by category

      4.7

      Work/Life balance

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Senior management

      3.7

      Career opportunities

      3.5

      Compensation and benefits

      Technical Support Engineer employees have rated Amdocs with 3.6 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. Amdocs is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      24 reviews
      5.0
      May 21, 2022

      Great Company, Great People, Interesting & Challenging Work, the Pay Could be Better

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people: my co-workers are great and my Manager and Director, past Managers and past Directors, all great people and all people who appreciate and value people. Work-Life Balance: When you work in Support, there are naturally ups and downs in workload, but overall the work-life balance is good Interesting Technology and Products: Very interesting technology to work on. Recently, ventured into 5G and we're working on new technologies like Kubernetes and Docker and microservices. So we're cutting-edge. Team-Building: Team outings and events contribute to higher eSAT Working-From-Home: Since COVID, the company has greatly expanded its working-from-home policy (and even working remotely, in various provinces and states and countries... we are a global team, but thanks to applications like Microsoft Teams, we are a very cohesive team)

      Cons

      The pay: The pay is not low, but it's a bit below market, so it could be better. Also, they have not kept pace with inflation (though I'm hoping to see some significant adjustments this Summer). The recent bonuses have been a bit disappointing. But, at least they give bonuses. :)

      Viewing 13 - 15 of 24 Reviews
      Related searches: Amdocs Technical Support Engineer jobs | Amdocs Technical Support Engineer salaries | Amdocs benefits | Amdocs Technical Support Engineer interviews
      Amdocs reviewsAmdocs Technical Support Engineer reviews

      Glassdoor has 14,230 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.