Is Amdocs a good company to work for as a Software Support Engineer?

Software Support Engineer professionals working at Amdocs have rated their employer with 4.0 out of 5 stars in 85 Glassdoor reviews. This is a higher than average score with the overall rating of Amdocs employees being 3.7 out of 5 stars. Search open Software Support Engineer Jobs at Amdocs now and start preparing for your job interview by browsing frequently asked Software Support Engineer interview questions at Amdocs .

Does Amdocs pay Software Support Engineer employees well?

Software Support Engineer professionals rate their compensation and benefits at Amdocs with 4.3 out of 5 stars based on 85 anonymously submitted employee reviews. This is 23.4% better than the company average rating for salary and benefits. Find out more about Software Support Engineer salaries and benefits at Amdocs .

How happy are Software Support Engineer professionals working at Amdocs?

87% of Software Support Engineer employees at Amdocs would recommend their employer to a friend. This rating has increased by 10% in the past 12 months. Software Support Engineer professionals have also rated Amdocs with a 3.9 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.0 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Amdocs?

Software Developer (1956) , Software Engineer (1059) , Senior Subject Matter Expert (260) , Senior Software Engineer (248) , Software Test Engineer (244) , Associate Software Engineer (235) , Functional Test Engineer (225) , Project Manager (172) , SSME (162) , Senior Software Developer (159) , Devops Engineer (158) , Software Development Specialist (149) , Business Analyst (130) , Software Support Engineer (111) , Subject Matter Expert (109)

What are the pros of working at Amdocs according to real employee reviews?

"It's a good company and working with amdocs would be good for your work life balance." ((in 1150 reviews)); "Good work culture and plenty of travel oppurtunities if you get placed in the right department" ((in 922 reviews)); "People are good and supportive.. joined online due to covid problem.. but still no problems arise till now" ((in 478 reviews)); "Since Kenzan was acquired by a big company at least in Mexico employees get pretty good benefits and ok compensation." ((in 472 reviews)); "Good work environment and ethics" ((in 326 reviews))

What are the cons of working at Amdocs according to real employee reviews?

"They are using very old technology and tools..After 1 year you will feel outdated.there" ((in 331 reviews)); "If stuck in a project with bad manager all the pros are thrown out of the window." ((in 221 reviews)); "Night shifts and some times extended working hours" ((in 148 reviews)); "No options and no bonuses." ((in 104 reviews)); "To much work load and work politics is bad" ((in 102 reviews))

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Amdocs Software Support Engineer reviews

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4.0

87% would recommend to a friend

(85 total reviews)

Shimie Hortig

Not enough data to show CEO approval

75% positive business outlook

Ratings by category

4.3

Compensation and benefits

4.2

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.9

Career opportunities

3.8

Senior management

Software Support Engineer employees have rated Amdocs with 4.0 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Software Support Engineer professionals have a good working experience there. Amdocs is rated in line with the average (within 1 standard deviation) by Software Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

85 reviews

3.0

Sep 13, 2019

Good place to work but less opportunity for growth

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

Amdocs has great work culture. You will love everything about amdocs.

Cons

No exposure to freshers in trending technologies.

5.0

Sep 12, 2019

Excellent working environment but slow growth

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

Free pantry and subsidized food. Lots of team events. Casual work culture. Managers are approachable. Happy environment. Quality transportation. No performance pressure.

Cons

If you are in support project, you won't have much work. Comparatively you will work on older technologies. Slow growth. Designations are not according to experience. Discuss about your designation and it's level hierarchy at the time of joining.

3.0

Aug 29, 2019

6 year experience, not all bad.

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

The ability to work remotely. A great team of people to work with.

Cons

You are just a number and the budget cuts come a couple times a year. It is a real impersonal process.

Viewing 58 - 60 of 85 Reviews

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Amdocs Software Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good place to work but less opportunity for growth

Excellent working environment but slow growth

6 year experience, not all bad.

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