Amdocs reviews

3.7

67% would recommend to a friend

(13,120 total reviews)

Shimie Hortig

63% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
1.0
Jan 24, 2017
Recommend
CEO approval
Business Outlook

Pros

- Can become a stable job if you are placed in a stable department - Healthcare benefit

Cons

- 12 month salary with a questionable 13-month bonus - Biased end-year compensation plan - Hard or smart work is not valued - Horrible Life/work balance [average of 80 hours per week under a 40 hours contract without overtime payment]

1.0
Dec 8, 2015

A Good MNC with No Job Security

Recommend
CEO approval
Business Outlook

Pros

- Healthy and Free Food - No Strict timings - Gifts, bonus, corporate events, good shift allowances...actually its quite a cash rich MNC - Decent increment in GSSi department

Cons

- Amdocs was my 3rd company. I was hired from market for a niche IT Infra technology with decent hike, which was around double digit figure for a 5 years experienced resource. I worked there for about 2.5 years. Majority of my journey in Amdocs was good except the end. As they say "all bad which ends bad". The GSSi department where I worked witnessed some global restructuring. So I along with few others became the Victim of the Restructuring. I was directly pinged by the Director to come to his cabin and was told that from tomorrow I will be assigned to the RMG (Resurce Management Group) and removed from the current project. I have to choose any of the roles available in a month or I will be fired. I WAS SHOCKED!!!! I came from Class A MNC's, given decent hike, good annual increment, good bonus, nice feedback from everyone at Pune office as well as onsite guys at US, never of any escalation. But still they chose me as their target of restructuring. Devastated and depressed I took a role in a Helpdesk Operations profile. Suffered humiliation to a very deep extent while working in 24*7 shifts along with people of no technical exposure. Withing 3 months of stint in that unhealthy environment, I found offer outside. Resigned and got 3 more offers while serving the notice period. In all this Trauma the HR was non-existent. I cannot describe the agony I went through in the last 3 months of my career at Amdocs. - They hire you from outside for specific technologies but make you work on home grown tools which add nothing to your CV. So if you stay here for long, make up your mind to love this company not your Job and get ready to be kicked anytime

1.0
Sep 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Colleagues are very nice people Offers good benefits, very good healthcare and dental care plans for my region

Cons

Worked there for 15+ years, it was a good company to work for and was improving once they started applying Agile methodology. Sadly it all went downhill once upper management refused to change. The company also pretends to care about work life balance, but recognition always was given to overworked people. Career plan in my region is very limited and you are kind of forced to become a manager as technical positions past development specialist seems reserved to very specific people from specific regions. Now the company is facing a crisis were almost all very experienced people ended up becoming managers, while a lot of people with good tech experience are quitting, in part because they don’t see themselves growing in such a company. To top it off, upper management is becoming more and more aggressive with employees, first by forcing people to come back to office 3 days a week and heavily controlling it, then by freezing everyone’s salary this year, and finally by laying off 2000+ people without even considering their allocation or performance. I know it may look like a personal issue with the company, but it is not. This review is sincere.

Viewing 16 - 18 of 13,120 Reviews

Glassdoor has 14,220 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.