Amdocs reviews

3.7

67% would recommend to a friend

(13,119 total reviews)

Shimie Hortig

63% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
5.0
Jan 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Amdocs is a great company. Infrastructure is very nice. If your team members, TL, Manager are nice and don't play politics ... you can happily work in Amdocs for all your life. They give you free snacks, fruits too Swipe your i-Card for Rs. 35 coupon and you can use the same at Subway/CCD/Cafeteria for a value of Rs. 120. Amdocs also gives shift allowance that too on per-day basis. So if your shift timings are not general then you'll get Rs. 200 or Rs 400 or Rs 650 on per day basis depending upon our process. Employees are also very nice. I didn't bond too well within my team but made few good relations outside the team. Everybody is very helpful, nice. If you're 2-4 years experienced, you can walk to your Senior colleagues and ask for their advice for growth. You can trust their guidance (I even used to chat with Seniors outside Gurgaon Office).

Cons

I'll only advice you to be careful while joining and always ask about the project you'll be joining, when it started and when the contract is going to end. In my case, 10 people were hired for a work which can be done by 5 people. Maximum 6. So after 8 months, 4 of my team members were merged with a different team. 2 Team members who were on contract were released. Sadly, I also got released few days back. This not just happened in my Team. In many teams this is happening. I don't know if this practice is being followed all over the Amdocs or only in India offices, Gurgaon office to be specific. A colleague with 5-6 years experience in SW Testing was shifted in my team as the project in which she was working was completed. Her profile actually got de-promoted. So be careful. All the very best. Good Luck !!!

2.0
May 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Salary - competitive Health benefits - competitive Collegues - its easy to approach locals opportunities to travel to asian countries for apac projects office - beautiful, has enough space for employees ot pay- covered for shifting schedules with junior and senior positions snacks- provided by company during weekdays salary increase - competitive as long as you comply with the criteria given by managers no dull moment

Cons

work load- high project timeline- aggressive, some are unrealistic team force - insufficient members in a team work life balance - not good. little time can be spent with family percentage of burn out- high management- still needs to work out in soft skills like leadership skills. Still needs to adjust to culture of local. communication- during issues people shout during discussions. its ok for foreigners because its normal for them... but for locals its culture shock. team work- not all teams work together to finish urgent task. managers - there are still managers which are hard to work with and are more of slave drivers. day off - there is a struggle to be able to get offs due to lack of members in the team long vacation - there is low percentage of getting long vacations due to lack of members who can cover the task of others. training- no formal training , they rely in peer to peer training and internal online training transportation- no shuttles provided to employees location of office is difficult to commute not near to affordable food establishments work from home is prohibited even during weekdays shifting schedule is not follow the sun culture shock - high health benefits - parents or other family members for single employees are not included to health card many locals resign due to many factors like stress, work load, poor management... etc non locals reassigned to other accounts due to stress and work load

1.0
Dec 19, 2018
Recommend
CEO approval
Business Outlook

Pros

a) Was an employee friendly with adequate compensation. Not anymore . May be you can get lucky if you are assigned to high value project or are a favorite (not based on ur work or knowledge or experience )

Cons

a) Was an employee friendly with adequate compensation. Not anymore . May be you can get lucky if you are assigned to high value project or are a favorite (not based on ur work or knowledge or experience ) a) Nepotism , Cronyism , Favoritism , Red tapism rampant in this company. Regardless what they say of labor laws, there is distinct discrimination of workers based on your country origins. Israelis gets preference in everything b) HR policies differs from person to person, project to project and group to group.HR and Immigration department- They are the most arrogant and not transparent at all. Internally they have exception for their own to grow themselves . Not a good employee facing division. c) Amdocs ratio of management to actual worker are skewed upside down. More managers than software engineers atleast on onshore . d) Company was product company at one point of time and now lost direction with nor here or there. Management style is product based (no bench policy etc) while client interaction and money is more on service based maintenance project. and senior to mid management does not want to evolve. e)Most of the mid management are clueless ,inept. They just enjoy the position they are in where they cannot do any customer interaction or know their own product properly. They will simply stay in limelight if going is good else put forward your face (experts and developers) if something not correct. They will not back you up nor fight for you as i guess they have to survive themselves. Worst spineless mid management. f) Employee welfare is least in the minds. No job security . instilled a sense of fear for all lower rungs and asking for more work else laid off. No value of loyalty . you will thrown out at drop of a hat. even if there is a demand in other areas , they will drop you but not put you on the project which has requirement and hiring. Really strange practice . f) terrible work life balance if you happen to be in a project with more managers than worker. g) Dont care of your level of technical expertise or expereince. Totally focussed on $ and that too not out in overall company revenues but your own little subgroup . I have been a high performer and acknowledged well by customer also , but at time of bonus , career growth and salary increment you would be left behind based on your immigration status / country of origin

Viewing 13 - 15 of 13,119 Reviews

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