Amdocs reviews

3.7

67% would recommend to a friend

(13,127 total reviews)

Shimie Hortig

63% approve of CEO

55% positive business outlook

Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

13K reviews
1.0
Jan 28, 2009
Recommend
CEO approval
Business Outlook

Pros

The only reason to work with amdocs was SALARY and Onsite opportunities.Except these two things no reason to stay here.But this time in India there are various companies offering a good package.

Cons

There is no reason to work in Amdocs,if you want to do something challenging.But yes if you are going to work in another service industry,then of course amdocs is better to join.Because at least you will get a good salary. And one thing there is no 'C' language implementation in amdocs.Please friends if you are working on 'C' language and you are switcing to amdocs, then please don't switch to this company.Because you will be frustrated in this company.This is the company good for freshers who has not seen the real software industry.He will be happy in amdocs.But laterals who are joining the company are very dissatisfied. Now everything depands on you....The worst thing about this company is that if there is no reporting code for an employee in development department,then they will put you in the support department .Go to support or leave the company..this is the policy...I've not seen this thing in any company...So please beware of this thing.....Good luck :)

3.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

1) Work Culture & WLb: Amdocs provides better work life balance and culture compared to other companies. This is reason why most people are not leaving Amdocs even in bad situations. 2)Free Snacks: Free snacks are provided in morning and evening. They also provide apple, banana and orange every morning (but only in limited quantity)

Cons

1) Layoff: Lots of silent Layoffs have happened in past few months. Isarel employees are badly affected due to this. 2) Tech Stack : Amdocs have old tech stack in most of projects/products. 3) Low pay: Pay scale in Amdocs is quite low compared to its competitors. 4)Documentation : most of the old products have no documentation or very little documentation. The old people have created dependency and they don't like to create/maintain documents 5) Low quality work : Most people here have fancy designations but they do low quality work. 6) Hike: In year 2023, only half of the employees got hike. In year 2024, they told hike will be delayed by 6 months. This created a situation where most of the most were forced to quit from Amdocs 7) Marketing : Company is wasting money on marketing. Company should spend/invest on its employees 8) Middle Managers: There are lots OF non technical middle managers in company at this point. These people ask junior team members for status of the task and share that to higher management people. THAT'S ALL. These people don't know technical stuffs so they can't help junior team members

3.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were decent, people at the corporate level seemed like they cared about the employees.

Cons

The specific team I worked on was one of the most dysfunctional teams I've ever seen. Excessive reliance on tribal knowledge, very little useful documentation of anything (and a feeling that at least some of this was by design), poorly written test cases bordering on useless, optimizing for optics over getting the job done, and so much noise in email and teams channels that it was nearly impossible to find any useful information and frequent work on weekends to make up for downtime during normal working hours. It's hard to say how much of this was the client and how much was on the Amdocs side, but it is clear that whatever development process they were using was not working.

Viewing 52 - 54 of 13,127 Reviews

Glassdoor has 14,227 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.