Amazon reviews

Sometimes you get stuck with a terrible manager who doesn't care about your success. Managers rotate constantly and you will end up in a new team just as you're making friends with your current one and the momentum is good. The equipment they gave us (headset) is difficult to work because the directions for set up were not easy to understand. Days had passed before I was able to make a complete call. Reached out to lead plenty of times for help, but sometimes they're so busy helping others your question gets overlooked. The hours are strenuous. They tell you that you can "pick your schedule" and have flexibility but for a college student, it's pretty much impossible to stay sane. Your schedule must be the same shift the each day 5 days in a row. I literally worked from 12pm-12am 4 days a week! Then wake up and go to class 8am the next morning. This is not an ideal job for someone who isn't working extremely long hours on the computer. You will literally drive yourself crazy. You begin to feel like a robot. Customers are so angry and pissed at you for something that you can't control, it's just company policy. Then we get the blame because a customer may leave negative feedback. $10 a hour is a joke for this position. We should be getting paid at least $13 for the amount of dedication and work that is required for this job. 10% off discount is a JOKE! What is 10% really going to do? This was my first work from home experience, and I expected it to be a bit more.

Let's be honest, the retention rate for Area Manager role is pathetically low and there is a reason behind it. Don't be fooled by the large amount of signing bonus, it is simply a way to trap you with money. The offer letter stated that working hours are 10 hours a day and 4 days a week, yep! 40 hours sounds pretty good eh? WRONG! You will never experience anything less than 60 hours a week. Be ready to work 14+ hours a day and 5~6 days straight when your facility calls you in for the mandatory overtime. Yeah, enjoy working additional 14~30+ hours of UNPAID mandatory overtime with nothing in return. This will happen throughout the entire year! You will most likely not learn any technical knowledge, but to tell your Associates work "faster" and “faster”. This role is purely people management, it has nothing to do with real world operation or even supply chain management. All you would do is moving people from one path to another trying to balance the number. With that being said, it is hard to transition your role into something else in the future, because you simply won’t be able to build any relevant skill sets! Work life balance does not exist in Amazon. Imagine after working 12+ hours a day you go home eat, sleep and return to work, do that for 12 months. Amazon will give you endless tasks with lots of stress and bureaucracy. Upper Management team simply don't care about associates, all they see are workers tagged with number, rate, and %. You are the one to decide whether or not it is worth it sell your soul, family, friend, weekend, hobbies, and vacation time in exchange for such an underpay position with long work hours. The career opportunity for this role is strictly limited to Operation, the chance of internal transfer from FC to corporate is slim.