Amazon reviews

3.5

60% would recommend to a friend

(209,389 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
1.0
May 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Many new starters who think it`s great that they`ve got in through the doors of Amazon

Cons

So many people leaving. People who only started a few weeks before and many employees who`ve been there years are also leaving the uncaring atmosphere. Some staff will leave to go to other jobs but I`ve never known so many people leave to do NOTHING! They have no job to go to, they simply cant take anymore of working for Amazon and feeling like they`ve been chewed up and spat out. That says alot about a company.

2.0
Sep 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Strong company focus on innovation and providing a good customer experience

Cons

Boiler room dog-eat-dog environment, intense non-stop pace, little real focus on employee development, arrogant 'smartest person in the room' atmosphere Amazon treats most employees, especially non-tech employees, like a necessary evil. It is communicated to employees implicitly or explicitly that it is a privilege to work there, and that they should be thankful. Working at Amazon is like being in an abusive marriage with the homecoming king/queen that looks shiny from the outside, but hides a lot of misery on the inside. One of Amazon's leadership principles is "Have Backbone; Disagree and Commit". But many managers use this principle to bully their own subordinates into submission. Amazon is the dream workplace of every micro-managing, opinionated boss. Decent, well-rounded individuals with integrity are generally not happy and don't do well at Amazon.

1.0
Aug 5, 2012
Recommend
CEO approval
Business Outlook

Pros

Salary,they give a little bit more than the average because they know that otherwise people wouldn't waste their time and go elsewhere.

Cons

Unfair assessment of work - they send out questionnaires asking people if their question was answered successfully. If someone puts 'no' as an answer they always hold it against you even if you did provide a correct and professional answer. A lot of people abuses those polls which is ignored by the management and they brush people of for 'making excuses'. You are basically getting abused for doing your job because all their management is interesting in are percentages,not an actual quality of your work. Too much workload and unrealistic targets - they treat you like you are a machine,not a human. Your every movement is monitored and measured. When you don't meet the targets nobody is interested in the fact that you might be dealing with a difficult issue of a customer which requires more time. Lack of opportunities to advance professionally - because the company offers high rewards for recommending a new member of staff the managers keep new positions on offer to themselves and do not let the internal employees to apply. So, your managers are people with a lot less experience than you who thus cannot help you at all if you have a problem. All they do is bully you with targets.

Viewing 268 - 270 of 209,389 Reviews

Glassdoor has 250,802 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.