Amazon reviews

3.5

60% would recommend to a friend

(209,389 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

209K reviews
2.0
May 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Amazon is faced paced. You are working with some amazing customers doing amazing things with technology and you are in the thick of it every day

Cons

Internal systems are a joke, work life balance is largely non-existent, the pace is unrelenting and above all it's un-rewarding. Employees are disposable assets (there's a reason for the very high turnover - which leads to lack of continuity), perks are non-existent and "bonuses" are in the form of RSUs that don't vest for 2 years (and forget about pay rises)

2.0
Dec 12, 2013
Recommend
CEO approval
Business Outlook

Pros

The pros are what others have already said. Working for this world class brand that is changing the face of retail is exciting (in theory). There is a lot going on in Seattle and to some extent in satellite offices like New York. The environment can be exciting in the sense that we're creating game changing products and services. You will also learn more here in a very short amount of time than most anywhere else due to the emphasis on testing, analyzing and improving your work. I am basically going to squeeze out as much learning as possible and then parlay this into a better job shortly. I wouldn't be surprised if a majority of employees feel the same way.

Cons

Employees simply do no come first in this organization. Employees are way down on the priority list. Thus, there is little attention paid to building a healthy culture, feeling like a 'team', recognizing great work through bonuses and raises, etc. There are absolutely no perks to speak of either which I can appreciate due to the money losing business moves we deliberately make to poise Amazon for world domination in the future. However, the lack of resources and basic things to do your job are painful and just plain bad business. Lack of HR support, tech support, etc. is utterly painful and results in a waste of employee time trying to do basic things. This is especially pronounced in non HQ offices which are sadly under resourced in every way. Internal systems are some of the most hacked together, pathetic systems I have seen in my life. And I have worked for traditional blue chip companies that do not know their ass from their elbows, for lack of a better phrase! Amazon is on the cutting edge in every customer facing thing it does but when it comes to internal systems, everything is arcane, painful to use, poorly built and just plain pathetic. Amazon hires smart people but not well rounded people. I find the culture to be impacted negatively by the weird, humorless, dry, and oddly aggressive people that flourish here. Communications are shockingly terse and rude. Things just need to get done, you can spare any pleasantries if you know what is good for you. I guess that's the Amazon way? Very few people will want to tolerate this long term, as evidenced by heavy and frequent turn over. Finally, leadership at Amazon is probably doing a great job in their bubbles inventing crazy things, but they are severely lacking when it comes to communicating, inspiring and exciting employees. In my time here, I have not once heard from Bezos or for that matter anyone who works for him, in a meaningful way. The CEO is simply non-existent to me. Due to this, I do not feel connected to the company and its mission aside from my direct work.

1.0
May 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Amazon will let you bring your pet to work. The dress code is very casual. The downtown area where headquarters are located is beautiful.

Cons

This company has grown so fast, it has placed incapable individuals in high and mid level management roles, that makes things very stressful day to day. Managers only care to blame someone to cover their own shortcomings. The work atmosphere is anything but fun it feels like a sweatshop. There are too many managers and very few employees who do the actual work. Most people working there are impulsive, irritated and burnt out from overwork. It is not a family oriented company, work days are very long and stretch into weekends, one person’s work load normally equates to 2-3 people’s worth of workload, if someone complains about workload, they are told that everyone around here works 2-3 people’s worth of work, so go back and work harder. Eventually, everyone burns out and looks for better jobs elsewhere. This causes a constant churn of employees, new people are constantly being brought in and there’s never a stable team. Moreover, there is no recognition of employees. Even after delivering stuff, there is hardly any feeling of achievement because it is not attributed to employees and they are not recognized. Too many layers of managers who do nothing but micro manage their employees and play dirty politics. The annual review process is completely flawed, it favors connected and old timers over the new employee. Pay raises are very low to none, promotions are only given to people who are not qualified but are well connected to the top. This company has such an excellent customer service for outside customers but it has most terrible service for the "inside” employees.

Viewing 265 - 267 of 209,389 Reviews

Glassdoor has 250,802 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.